Restoring Power

Idaho Power’s highest priority during an outage is to address public safety hazards, such as downed power lines.

Our crews then focus on jobs that help the largest number of customers as quickly as possible, and on repairs that will restore service to critical facilities such as hospitals, water pumping stations and police and fire departments.

As we work to restore power to all our customers, you may see your neighbor’s lights on, while your home or business remains in the dark.

Different parts of a neighborhood may be on different circuits, and not all circuits are restored at once. Sometimes, the problem only affects service to your home.

We appreciate your patience while we work to safely restore power to our customers. See current outages and estimated restoration times and sign up for text alerts on our outage map.

Report an Outage

To report an outage or provide Idaho Power with information about the cause of an outage, call one of the following numbers.
In the Treasure Valley
208-388-2323
Outside the Treasure Valley
1-800-488-6151