Bill Inserts for November 2019

Connections, November 2019
(sent to all customers)

  • Small Businesses Bring Success for Idaho Power and the Communities We Serve
  • Energy Advisors: Passionate about Serving Our Customers
  • Visit Idaho Power’s New and Improved Website
  • Chicken Zoodle Soup from the Electric Kitchen

Understanding Your Bill: Commercial Customers
(sent to Idaho commercial customers)
To help you better understand your bill, Idaho Power provides information about pricing for commercial customers.

Understanding Your Bill: Industrial Customers
(sent to Idaho industrial customers)
To help you better understand your bill, Idaho Power provides information about pricing for industrial customers.

Idaho Power’s Exit from Coal Plant Lowers Customer Bills
(sent to Idaho customers)
Idaho Power recently filed a request with the Idaho Public Utilities Commission (IPUC) to decrease rates for Idaho customers. The decrease is the result of the company’s agreement to cease operations at the Boardman coal-fired power plant on Dec. 31, 2020.

Energy Assistance Brochure
(sent to residential customers)
Need help with your winter heating bills? We offer Energy Assistance to customers experiencing financial hardship. This federally-funded program for qualified households may provide a one-time benefit (per program year) to assist with home energy costs.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Bill Inserts for October 2019

Connections, October 2019
(sent to all customers)

  • The Boardman to Hemingway Project: Idaho Power’s ‘Clean Energy Pipeline’
  • Crews Overcome Obstacles During Eldredge Substation Constructio
  • More Substations Coming On-Line in Idaho Power’s Service Area
  • Simple Marinara Sauce from the Electric Kitchen

Low Prices, High Value
(sent to all customers)
Did you know Idaho Power’s prices are 20-30% lower than the national average? Check out how our prices compare to other U.S. cities.

Understanding Your Bill: Residential Customers
(sent to Idaho residential customers)
To help you better understand your bill, Idaho Power provides information about pricing for residential customers.

Understanding Your Bill: Irrigation Customers
(sent to Idaho irrigation customers)
To help you better understand your bill, Idaho Power provides information about pricing for irrigation customers.

Green Power Program
(sent to all customers)
Green Power is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Bill Inserts for September 2019

Connections, September 2019

  • Idaho Power Helps the Ronald McDonald House Serve Local Families
  • Education and Outreach Programs Available for All Ages
  • Helping Others is Easy When You Donate to Project Share
  • Creamy Corn Gazpacho from the Electric Kitchen

Home Energy Audit
(sent to Idaho residential customers)
Get a professional home energy audit to identify ways to boost your comfort and reduce energy bills.

We Can Help You Efficiently Cool and Heat Your Home
(sent to Idaho and Oregon residential customers)
Reduce your heating and cooling energy expenses now. Idaho Power offers cash incentives on new energy-saving equipment and services for your home.

Weatherization Solutions
(Idaho residential customers)
Our Weatherization programs provide low-income customers with FREE energy efficiency upgrades to improve comfort and reduce energy consumption in an electrically heated home.

Sign up to Receive Text Alerts
(Idaho and Oregon residential customers)
Sign up to receive text or email alerts when your bill is past due, your bill amount reaches a certain threshold, or when an outage impacts your home.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Bill Inserts for August 2019

Connections, August 2019
(sent to all customers)

  • Safety Professionals Look Out for Our Communities
  • Be Water Wary of Toxic Harmful Algae Blooms
  • Idaho Power Trims Trees to Protect Power Lines
  • Spicy Thai Bowl from the Electric Kitchen

My Account and Auto Pay
(sent to Idaho and Oregon residential customers)
Sign up for My Account and get 24-hour access to start/stop or transfer service, plus manage energy use from your home computer or mobile device. Give yourself more time to do what matters most with paperless billing. Sign up using My Account.

Commercial and Industrial Energy Efficiency Program
(sent to Idaho and Oregon rate 7, 9 and 19 business customers)
Idaho Power’s Commercial and Industrial Energy Efficiency Program provides business customers of all sizes with incentives for new construction, major renovations, retrofit and custom projects.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Bill Inserts for July 2019

Connections, July 2019
(sent to all customers)

  • Introducing Efficiency Incentives for Residential New Construction
  • How to Save Energy On Your Summer Vacation
  • Sign Up for Idaho Power Text Alerts
  • Grilled Carrots with Orange-Ginger Glaze from the Electric Kitchen

Paperless Billing and Auto Pay
(sent to Idaho and Oregon residential customers)
Give yourself more time to do what matters most with paperless billing and Auto Pay. Sign up using My Account.

LED Changeout Proposal
(sent to Idaho Schedule 15 customers)
On May 24, Idaho Power made a filing with the Idaho Public Utilities Commission requesting approval to change all area lights, flood lights and company-owned street lights to LEDs and discontinue offering maintenance on customer-owned lighting systems.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Bill Inserts for June 2019

Connections, June 2019
(sent to all customers)

  • Step into Summer at One of Idaho Power’s Parks
  • Remember to Stay Safe Outdoors this Summer
  • Check Out Summer Programs in Hells Canyon
  • Raspberry-Lemon Overnight Oats from the Electric Kitchen

Green Power Program
(sent to all customers)
Green Power is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

Home Energy Audit
(sent to Idaho residential customers)
Get a professional home energy audit to identify ways to boost your comfort and reduce energy bills.

LED Changeout Proposal
(sent to Idaho Schedule 15 customers)
On May 24, Idaho Power made a filing with the Idaho Public Utilities Commission requesting approval to change all area lights, flood lights and company-owned street lights to LEDs and discontinue offering maintenance on customer-owned lighting systems.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Bill Inserts for May 2019

Connections, May 2019
(sent to all customers)

  • Idaho Power Commits to 100% Clean Energy By 2045
  • Questions about Clean Today, Cleaner Tomorrow
  • South Meridian YMCA Takes Advantage of Energy Savings
  • Simplify Your Life with Paperless Billing

Idaho Power Proposes Rate Decrease in Power Cost Adjustment
(sent to all customers)
Idaho Power has filed the final piece of its spring cost adjustments with the Idaho Public Utilities Commission (IPUC). This year’s Power Cost Adjustment (PCA) calls for a rate decrease of $50 million across all customer classes. If the PCA proposal is approved by the IPUC as filed, the typical Idaho residential customer using 950 kilowatt-hours (kWh) of energy per month would see a $3.35 decrease on their monthly bill related to this specific request, beginning June 1. However, the overall impact to customer bills is dependent on the outcome of four recent filings, not just the PCA. If all filings are approved by the IPUC as requested, the typical residential customer will have a combined decrease of $0.59 per months.

Energy Audits and Home Weatherization Financing for Oregon Customers
(sent to Oregon residential customers)
As an Idaho Power residential customer in Oregon, you may qualify for a free energy audit, low-interest weatherization loan or cash payment for energy-efficient electrically heated home improvements. Learn more about our weatherization programs for Oregon customers.

Residential New Construction Pilot Program
(sent to Idaho residential customers)
This program pays an incentive to builders for electrically heated homes using heat pump technology built to be at least 20 percent more efficient than state energy code requirements.

Green Power Program
(sent to Idaho and Oregon customers)
Green Power is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Bill Inserts for April 2019

Connections, April 2019
(sent to all customers)

  • Think Safety First This Spring!
  • Solar 4R Schools Brings Energy Education to Classrooms
  • Looking for facts about solar? We’re here to help.
  • Shaved Brussels Sprouts Salad from the Electric Kitchen

Commercial and Industrial Energy Efficiency Program
(sent to Idaho and Oregon rate 7, 9 and 19 business customers)
Idaho Power’s Commercial and Industrial Energy Efficiency Program provides business customers of all sizes with incentives for new construction, major renovations, retrofit and custom projects.

Energy-saving Opportunities for Manufactured Homes
(sent to Idaho residential customers)
Schedule a FREE Energy House Call and a certified contractor will test and seal your duct system for leaks, install LED bulbs, replace air filters and more! Eligible customers buying a new electrically-heated ENERGY STAR® manufactured home can receive a $1,000 sales rebate and their sales consultant a $200 sales bonus.

We Can Help You Efficiently Cool and Heat Your Home
(sent to Idaho and Oregon residential customers)
Reduce your heating and cooling energy expenses now. Idaho Power offers cash incentives on new energy-saving equipment and services for your home.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Bill Inserts For March 2019

Connections, March 2019
(sent to all customers)

  • Idaho Power’s Impact on Our Communities and Economy
  • Powering Business with Clean, Reliable, Fair-Priced Energy
  • Check Out the New Economic Development Website
  • Date-sweetened Horchata from the Electric Kitchen

Commercial and Industrial Energy Efficiency Program
(sent to Idaho and Oregon rate 7, 9 and 19 business customers)
Idaho Power’s Commercial and Industrial Energy Efficiency Program provides business customers of all sizes with incentives for new construction, major renovations, retrofit and custom projects.

Facts About Solar
(sent to Idaho residential customers)
Looking for facts about installing solar at your home or business? We’re here to help.

Home Energy Audit
(sent to Idaho residential customers)
Get a professional home energy audit to identify ways to boost your comfort and reduce energy bills.

Idaho Power Finalizes Agreement to Cease Participation in Operations at Valmy Coal-fired Plant
(sent to all Idaho customers)
On March 8, Idaho Power made a filing with the Idaho Public Utilities Commission (IPUC) requesting approvals of actions related to the company ceasing operations at the coal-fired North Valmy power plant (Valmy). In cooperation with NV Energy, Idaho Power has finalized an agreement to end its participation in operations of Valmy Unit 1 by Dec. 31, 2019 and Valmy Unit 2 by Dec. 31, 2025. If approved, this filing will increase residential rates by 0.11 percent.

Idaho Power Files Annual Fixed Cost Adjustment
(sent to Idaho residential and small general service customers)
On March 15, Idaho Power filed its annual Fixed Cost Adjustment (FCA) with the Idaho Public Utilities Commission (IPUC). This year’s FCA filing requests an increase of $19.2 million for Residential and Small General Service customers. If the FCA proposal is approved as filed, residential rates will increase by 3.64 percent. The FCA is a true-up mechanism that separates energy sales from revenue to eliminate financial disincentives for Idaho Power to invest in demand-side management. The FCA annually adjusts prices up or down based on changes in energy use per customer during the previous year.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Bill Inserts for February 2019

Connections, February 2019
(sent to all customers)

  • Idaho Power Shows Environmental Leadership at Daly Creek
  • Tracking Sturgeon Success in the Snake River
  • Our Fleet is Going Electric — and You Can, Too
  • Cuban Beans and Rice from the Electric Kitchen

Paperless Billing and Auto Pay
(sent to Idaho and Oregon residential customers)
Give yourself more time to do what matters most with paperless billing and Auto Pay. Sign up using My Account.

Weatherization Solutions
(sent to Idaho residential customers)
Idaho Power’s weatherization programs help our income-eligible customers reduce their energy use by making homes more energy efficient.

Empowered Community
(sent to Idaho and Oregon residential customers)
Customers are invited to join our Empowered Community, an exclusive voluntary program created to gather feedback on customer-centric topics. Participants share their preferences via short monthly surveys and online focus groups and are eligible for one of two monthly $100 prizes.

Idaho Power Proposes Changes to Energy Efficiency Rider Rate
(sent to all Idaho customers)
On Feb. 12, Idaho Power filed an application with the Idaho Public Utilities Commission (IPUC) requesting to decrease the Idaho Energy Efficiency Rider (Rider) collection percentage from 3.75 percent to 2.75 percent of base rate revenues, effective June 1, 2019. If approved, this change will decrease residential rates by 0.90 percent.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151