Bill Inserts

Inside each month’s billing envelope Idaho Power shares pertinent news and information with its Idaho and Oregon customers. Check out the latest brochures and newsletters below.

Note: Energy Efficiency program continuation, eligibility requirements and terms and conditions apply.

Bill Inserts for June 2018

Connections June 2018
(sent to all customers)

  • Get Outside and Enjoy Idaho Power’s Campgrounds!
  • Steelhead Start Their Ocean Journey at Niagara Springs
  • Free Shade Tree Program Comes to Twin Falls
  • Idaho Power Does More than Keep the Lights On

Home Energy Audits
(sent to Idaho residential customers)

For a reduced cost, qualified homeowners can receive a thorough and professional in-home energy audit and have a variety of energy efficiency improvements installed.

Green Power Program
(sent to Idaho and Oregon customers)

Green Power is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

Auto Pay
(sent to all customers not enrolled in Auto Pay)

Give yourself more time to do what matters most. Sign up for Auto Pay, Idaho Power’s automatic bill pay program.

Bill Inserts for May 2018

Connections May 2018
(sent to all customers)
  • Hydroelectricity Keeps Your Energy Clean, Affordable
  • How Idaho Power’s Energy Portfolio Compares Nationally
  • Idaho Power Proposes FCA Rate Decrease
  • Tax Reform & PCA Proposals Result in Lower Customer Prices
Power Cost Adjustment & Tax Reform Rate Filings
(sent to all Idaho customers)
Idaho Power is proposing rate decreases for its Idaho customers this spring through the annual Power Cost Adjustment (PCA) and stemming from recent federal and Idaho state tax rate changes. If approved by the Idaho Public Utilities Commission, the reductions will go into effect on June 1, 2018.

The PCA is a cost recovery tool that passes on both the benefits and costs of supplying energy to Idaho Power customers. It calls for a total decrease of $22.6 million; the percentage of change will depend on a customer’s class and the rate they pay.

Tax reform will result in a total benefit associated with reduced tax expense of $33.9 million, provided through: 1) a base rate reduction of approximately $18.7 million, 2) an additional $7.8 million decrease that will be provided through the 2018 PCA, and 3) a non-cash annual benefit of $7.4 million in the form of an offset to other deferred costs.

Energy Audits and Home Weatherization Financing for Oregon Customers
(sent to Oregon residential customers)
As an Idaho Power residential customer in Oregon, you may qualify for a free energy audit, low-interest weatherization loan or cash payment for energy-efficient electrically heated home improvements. Learn more about our weatherization programs for Oregon customers.
Residential New Construction Pilot Program
(sent to Idaho residential customers)
This program pays an incentive to builders for electrically heated homes using heat pump technology built to be at least 20 percent more efficient than state energy code requirements.
Green Power Program
(sent to Idaho and Oregon customers)
Green Power is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

Bill Inserts for April 2018

Connections April 2018
(sent to all customers)
  • Water Heater Incentive Helps Customers Save
  • Winners Announced for 2018 Smart-saver Pledge
  • Alpine Automotive Saves Energy with Efficiency Upgrades
  • Idaho Power Supports Local Tiny House Project
We Can Help You Efficiently Cool Your Home
(sent to Idaho and Oregon residential customers)
Reduce your heating and cooling energy expenses now. Idaho Power offers cash incentives on new energy-saving equipment and services for your home.
Fixed Cost Adjustment (FCA)
(sent to Idaho residential and small general service customers)
On March 15, Idaho Power filed its annual Fixed Cost Adjustment (FCA) with the Idaho Public Utilities Commission. This year’s FCA filing requests a decrease of approximately $19.3 million for Residential and Small General Service customers. If the proposal is approved as filed, an average Idaho Power residential customer in Idaho using 950 kilowatt-hours of energy per month would see a monthly price decrease of about $3.60 beginning June 1, 2018.

Bill Inserts for March 2018

Connections March 2018
(sent to all customers)
  • Online Options Offer Customer Convenience
  • Check Out the Online Service Estimator Tool
  • Manage Your Energy Use with My Account
  • Enjoy a Tasty Dessert Recipe from the Electric Kitchen
Home Energy Audits
(sent to Idaho residential customers)
For a reduced cost, qualified homeowners can receive a thorough and professional in-home energy audit and have a variety of energy efficiency improvements installed.
Energy-saving Opportunities for Manufactured Homes
(sent to Idaho and Oregon residential customers)
  • Schedule a FREE Energy House Call and a certified contractor will test and seal your duct system for leaks, install LED bulbs, replace air filters and more!
  • Eligible customers buying a new electrically-heated ENERGY STAR® manufactured home can receive a $1,000 sales rebate and their sales consultant a $200 sales bonus.
Commercial and Industrial Energy Efficiency Program
(sent to Idaho and Oregon rate 7,9 and 19 business customers)
Idaho Power’s Commercial and Industrial Energy Efficiency Program provides business customers of all sizes with incentives for new construction, major renovations, retrofit and custom projects.

Bill Inserts February 2018

Connections February 2018
(sent to all customers)
    • New Technologies Boost Reliability
    • Winter Energy-Saving Tips for Your Home
    • Wood River Transmission Line Gets New Life
    • Protect Yourself from Scam Callers
Let Your Voice Be Heard
(sent to Idaho and Oregon residential customers)
Your opinions and ideas are important to us. That’s why Idaho Power created an exclusive online community of customers to gather feedback on a variety of subjects. Join us today!
Paperless Billing and Auto Pay – Fast, safe and easy.
(sent to all customers)
Give yourself more time to do what matters most. With Paperless Billing you can sign up to receive an email each month with links to view and pay your bill. With Auto Pay you can set up your monthly payment to be withdrawn from your bank account automatically. Learn more.
Weatherization Solutions
(sent to Idaho residential customers)
Whole house energy efficient improvements for customers earning between 175-250 percent of the federal poverty level. Learn more.

Bill Inserts January 2018

Connections January 2018
(sent to all customers)
  • Tips for Managing Cold Weather and Winter Bills
  • Twin Falls Students Become Lineman for a Day
  • Idaho State Tackles Energy Efficiency at Holt Arena
  • A Fun Recipe for Wintertime Parties
Paperless Billing and Auto Pay — Fast, safe and easy.
(sent to select zip codes)
Give yourself more time to do what matters most. With Paperless Billing you can sign up to get an email with links to view and pay your bill each month. With Auto Pay you can set up your monthly payment to be withdrawn from your bank account automatically. Learn more.
Idaho Industrial Consumer Information
(sent to Idaho industrial customers)
A summary of the Idaho Public Utilities Commission’s rules and regulations regarding customer service.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151

Bill Inserts December 2017

Connections December 2017
(sent to all customers)
  • Generating Hope for Children in Need
  • Stocking Encourages Anglers to Catch a Fish, Win a Prize
  • Donation Helps Elmore County Train for Accidents
  • Give from the Heart this Holiday Season with Project Share
Pinpoint Ways to Save Energy and Money
(sent to Idaho residential customers)
Don’t know where to start? Get a professional home energy audit —at a discounted rate — to identify ways to boost your comfort and reduce energy bills.
Don’t Be the Victim of a Scam
(sent to all customers)
Learn more about scams targeting Idaho Power customers and how to prevent falling victim on our Scam Alert page.
Donate to Project Share
(sent to Idaho and Oregon residential customers not already participating)
For more than 30 years, The Salvation Army’s Project Share has assisted people who need help paying their energy bills. You can help by making a voluntary, tax-deductible donation on your monthly Idaho Power bill. Your total donation, as well as an additional donation by IDACORP share- owners, is sent to The Salvation Army for Project Share. Make your pledge today!

Bill Inserts for November 2017

Connections November 2017
(sent to all customers)
  • Power You Can Count On: How Idaho Power Improves Reliability
  • Linemen Lead Unexpected Osprey Rescue
  • IRP Helps Plan for Future Energy Needs
  • Recipe: Sweet Potato Black Bean Quesadilla
Green Power Program
(sent to Idaho and Oregon Residential Customers)
Green Power is a voluntary program for customers who wish to match some or all of their electricity use with renewable energy. Your participation also supports Solar 4R Schools.

Bill Inserts for October 2017

Connections October 2017
(sent to all customers)
  • Customers Pledge to Save Energy
  • Beware of Spooky Phantom Load this Fall
  • Fridge and Freezer Recycling Program Ends Soon
  • Enjoy a Tasty Fall Recipe for the Slow-Cooker
FREE Energy-saving Opportunities
(sent to Idaho and Oregon Residential Customers)
  • We’ll pick up your old second fridge or freezer for FREE! You’ll save money and get two free LEDs. Program slated to end Dec. 31.
  • Ask for a FREE Energy House Call for your manufactured home to improve your comfort and start saving today!
Weatherization Solutions – Keep the Cold Out
(sent to Idaho Residential Customers)
Keep cold out with help from Idaho Power’s Weatherization Solutions Program. Home improvements are provided at no cost to income eligible customers who own or rent an electrically heated home.
Simplify your life with paperless billing!
(sent to All customers)
Sign up for paperless billing thru My Account. Get 24-hour access to pay your bill, track your use, energy saving tips and more.
Smart-saver Pledge
(sent to Idaho Residential Customers)
Take the Smart-saver Pledge and be entered to win a select Energy Star® appliance.

Bill Inserts for September 2017

Connections September 2017
(sent to all Customers)
  • Planning Shines a Light on Future Energy Needs
  • Transmission Project Reaches Milestone
  • Fair Grid Access for All Customers
  • Underground Work Strengthens Grid, Improves Reliability
  • Recipe: Grilled Zucchini Bruschetta Salad
Pinpoint Ways to Save Energy and Money
(sent to Idaho Residential Customers)
Don’t know where to start? Get a professional home energy audit —at a discounted rate — to identify ways to boost your comfort and reduce energy bills.
Idaho Commercial Consumer Information
(sent to Idaho commercial customers)
This brochure is a summary of the Idaho Public Utilities Commission’s rules and regulations regarding commercial customer service. It is intended to help you understand your rights as an Idaho Power customer and will better acquaint you with some of our operating procedures.
Simplify your life with paperless billing
(sent to All customers)
Sign up for paperless billing. Get 24-hour access to pay your bill, track your use, energy saving tips and more – sign up today.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151