View Current Outages
Report an Outage
Report an outage or provide information about the cause of an outage online or by phone.
In the Treasure Valley
208-388-2323
Outside the Treasure Valley
1-800-488-6151
Billing and Payment General Information
Accounts & Service
Billing Information
Start Service
Stop Service
Move Service
Customer Service Phone Numbers
In the Treasure Valley
208-388-2323
Outside the Treasure Valley
1-800-488-6151
— Request a call back from a member of our Customer Care Team.
Personal assistance is available Monday through Friday, from 7:30 a.m. to 6:30 p.m., Mountain Time.
Our automated phone system will help you access your Idaho Power account 24-hours-a-day. Please be prepared to provide your account number.
Phone for Dig Line: Call 811
Payment/Corporate Addresses
Payment Mailing Address
Processing CenterP.O. Box 5381
Carol Stream, IL 60197-5381
Corporate Headquarters (Location)
1221 West Idaho St.Boise, ID 83702
208-388-2200
Corporate Headquarters (Mailing Address)
Idaho PowerP.O. Box 70
Boise, ID 83707
Other Inquiries
Use the form below for comments, questions, or feedback. If you have a question regarding your account or bill, please contact our Customer Care Team at 208-388-2200 or 1-800-488-6151 (outside the Treasure Valley) so we can verify your identity and provide a timely response.