View Current Outages

View Outage Map

Report an Outage

Report an outage or provide information about the cause of an outage online or by phone.

In the Treasure Valley
208-388-2323

Outside the Treasure Valley
1-800-488-6151

Billing and Payment General Information

Accounts & Service
Billing Information
Start Service
Stop Service
Move Service

Customer Service Phone Numbers

In the Treasure Valley
208-388-2323

Outside the Treasure Valley
1-800-488-6151

— Request a call back from a member of our Customer Care Team.

Personal assistance is available Monday through Friday, from 7:30 a.m. to 6:30 p.m., Mountain Time.

Our automated phone system will help you access your Idaho Power account 24-hours-a-day. Please be prepared to provide your account number.

Phone for Dig Line: Call 811

Payment/Corporate Addresses

Payment Mailing Address

Corporate Headquarters (Location)

Corporate Headquarters (Mailing Address)

Other Inquiries

Use the form below for comments, questions, or feedback. If you have a question regarding your account or bill, please contact our Customer Care Team at 208-388-2200 or 1-800-488-6151 (outside the Treasure Valley) so we can verify your identity and provide a timely response.