Contact Us

View Current Outages

View Outage Map

Report an Outage

To report an outage or to provide Idaho Power with information about the cause of an outage, call one of the following numbers.

In the Treasure Valley
208-388-2323

Outside the Treasure Valley
1-800-488-6151

Billing and Payment General Information

Accounts & Service
Billing Information
Start Service
Stop Service
Transfer Service

Customer Service Phone Numbers

In the Treasure Valley
208-388-2323

Outside the Treasure Valley
1-800-488-6151

— Request a call back from a member of our Customer Care Team.

Personal assistance is available Monday through Friday, from 7:30 a.m. to 6:30 p.m., Mountain Time.

Our automated phone system will help you access your Idaho Power account 24-hours-a-day. Please be prepared to provide your account number.

Phone for Dig Line: Call 811

Payment/Corporate Addresses

Payment Mailing Address

Processing Center
P.O. Box 34966
Seattle, WA 98124-1966

Corporate Headquarters (Location)

1221 West Idaho St.
Boise, ID 83702
208-388-2200

Corporate Headquarters (Mailing Address)

Idaho Power
P.O. Box 70
Boise, ID 83707

Other Inquiries

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