Contact Us

Customer Service

We’re here to help. Choose the option below to get what you need quickly. 

Call Us 

Our team is available Monday–Friday, 7:30 a.m. to 6:30 p.m. (MT), except holidays. Before you call, have your account number ready

  • Treasure Valley: 208-388-2323
  • Toll-free: 1-800-488-6151 

Need Help After Hours? 

Use our automated phone system anytime to check your account or to get your power turned back on after making a payment. 

Planning to Dig? 

Stay safe and avoid outages. Call 811 before you dig so underground utilities can be marked. 

Email Us 

Email us comments, questions, or feedback. We will respond within 3 business days. If you have an urgent request or a question regarding your account or bill, please call us instead. 

Report an outage: Call us anytime at 208-388-2323 or 1-800-488-6151 (toll-free).

Other Inquiries

If you need information on our website in another format, please contact our Customer Care Team at 208-388-2323 or 1-800-488-6151 toll-free so we can help.

IDACORP & Shareowner Services

If you have questions about investing in IDACORP or need shareowner assistance, please contact Investor Relations Manager John Wonderlich at 208-388-5413 or visit www.idacorpinc.com.

Economic Development

Contact our Economic Development team at 208-388-2606 or econdev@idahopower.com. Learn more about the team and find individual contact information.

Noise Complaints

Submit this form if you have a noise complaint about the Boardman to Hemingway (B2H) transmission line. 

Corporate Headquarters Location

1221 W. Idaho St.
Boise, ID 83702