View Current Outages

View Outage Map

Report an Outage

Report an outage or provide information about the cause of an outage:

• In the Treasure Valley
  208-388-2323
• Outside the Treasure Valley
  1-800-488-6151

Billing and Payment General Information

Accounts & Service
Billing Information
Start Service
Stop Service
Move Service

Customer Service Phone Numbers

In the Treasure Valley
208-388-2323

Outside the Treasure Valley
1-800-488-6151

— Request a call back from a member of our Customer Care Team.

Personal assistance is available Monday through Friday, from 7:30 a.m. to 6:30 p.m., Mountain Time.

Our automated phone system will help you access your Idaho Power account 24-hours-a-day. Please be prepared to provide your account number.

Phone for Dig Line: Call 811

Payment/Corporate Addresses

Payment Mailing Address

Corporate Headquarters (Location)

Corporate Headquarters (Mailing Address)

Other Inquiries

Use the form below for comments, questions, or feedback. Depending on the nature of your inquiry, it could take 2-3 business days for a response. If you have an urgent request or a question regarding your account or bill, please contact our Customer Care Team at 208-388-2323 or 1-800-488-6151 (outside the Treasure Valley) so we can verify your identity and provide a timely response.