View Current Outages
Report an Outage
Report an outage or provide information about the cause of an outage:
- In the Treasure Valley
208-388-2323 - Outside the Treasure Valley
1-800-488-6151
Billing and Payment General Information
Accounts & Service
Billing Information
Start Service
Stop Service
Move Service
Customer Service Phone Numbers
In the Treasure Valley
208-388-2323
Outside the Treasure Valley
1-800-488-6151
— Request a call back from a member of our Customer Care Team.
Personal assistance is available Monday through Friday, from 7:30 a.m. to 6:30 p.m., Mountain Time.
Our automated phone system will help you access your Idaho Power account 24-hours-a-day. Please be prepared to provide your account number.
Phone for Dig Line: Call 811
Payment/Corporate Addresses
Payment Mailing Address
Processing CenterP.O. Box 5381
Carol Stream, IL 60197-5381
Corporate Headquarters (Location)
1221 West Idaho St.Boise, ID 83702
208-388-2200
Corporate Headquarters (Mailing Address)
Idaho PowerP.O. Box 70
Boise, ID 83707
Other Inquiries
Use the form below for comments, questions, or feedback. Depending on the nature of your inquiry, it could take 2-3 business days for a response. If you have an urgent request or a question regarding your account or bill, please contact our Customer Care Team at 208-388-2323 or 1-800-488-6151 (outside the Treasure Valley) so we can verify your identity and provide a timely response.