Residential Customer Resources
From the flip of a light switch to keeping your home comfortable and appliances running strong, we’re dedicated to providing our customers electric service they can depend on. We’re also here to serve as your trusted energy advisor — proudly serving the communities we live in and the neighbors we call friends. Below, you’ll find resources and tools to help you get the most out of your energy use.
Account Resources
Service Changes and Requests
Manage your electric service — whether you’re moving, starting new service, closing an account, or estimating construction costs.
Payment and Billing Options
We have several ways to payment and billing options to help fit your needs.
Payment Assistance
We know life can sometimes bring hardships. If you’re having trouble paying your energy bill, we’re here to help. We offer programs and resources for customers who need support.
Here to Help:
Our Energy Advisors
Our residential energy advisors can help you understand and use Idaho Power’s programs to save energy and money.
Residential Rates and Bill Information
Working with our public utilities commissions of Idaho and Oregon, we are committed to safely providing customers with reliable, affordable energy.
Recreation Opportunities
Did you know we have dozens of parks and recreational areas along the Snake River for customers to use? We also stock rainbow trout each spring and fall for anglers, and we offer youth hunting opportunities.
Energy Efficiency and Other Programs
Programs for Your Home
Keep Good Energy in the Room! Learn more about our energy efficiency programs and find options to suit your needs.
Energy Efficiency Tips
Find energy saving tips and resources for your home including helpful energy efficient information, tools, and materials.
Your Solar and Other Clean Choices
Our biggest source of electricity comes from clean hydropower. Interested in doing more for the environment? Choose what’s best for you, your home and your lifestyle.
Community Involvement
Idaho Power’s strong connection to the communities where our employees live and work spans more than 100 years. Our local roots run deep and we’re proud to contribute time, talent, and financial support to enrich the lives of our neighbors. We also offer free community presentations and resources for all ages.
Keeping You Safe
Safety first is one of our core values at Idaho Power. Our commitment to safety extends to our customers and communities. That’s why we provide tips on electrical safety, power lines, and more.
Monthly Newsletter and Bill Messages
- October Bill Inserts
Connections for October 2026
- Putting Safety First for the Next Generation
- Teaching Kids Electrical Safety
- Keeping Rates Low – and Help Within Reach
- Quick Tips to Know Before an Outage
- Delicious recipe!
“Connections” en español, Octubre 2026
Home Energy Audit
Get a professional home energy audit to identify ways to boost your comfort and reduce energy bills.Fall Energy Efficiency Tips and Car Emergency Kit
Idaho Power’s go-to energy-saving tips for getting your home ready for fall weather and recommendations for a car emergency kit.
For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151