Meter Information

Your meter is what monitors your electric use. Idaho Power has more than 533,000 meters, and 99% of those are read remotely — directly and securely through the power lines. This remote technology also allows us to more quickly restore power after outages and requires less use of company vehicles, saving money and reducing pollution. In areas that have more frequent connect/disconnect activity, or for safety or access issues, we can also remotely start and stop service. That means faster service.

Because the security of your data is important to us, we take physical and cyber precautions to make sure our system is secure. We keep the information we gather from your meter confidential, but it is available to you within My Account — your online Idaho Power portal that lets you monitor and manage your energy use. It can even help you reduce your use and lower your bills.

If you’d like to learn to read your actual meter and calculate your energy use that way, watch this short video, How To Read Your Meter. You can also download and print instructions.

For other questions about remote meters, view Frequently Asked Questions.

Safe Meter Access

Please ensure Idaho Power can always access your meter in case of equipment maintenance and/or outage restoration needs.

  • If your meter is behind a fence, please keep the gate nearest the meter unlocked and functional.
  • Call 208-388-2323 or 1-800-488-6151 to let us know if we should expect pets when accessing your meter. Even the friendliest of dogs can change their tune when a stranger enters their backyard.
  • If possible, please keep your pets inside on days you know Idaho Power may be visiting. We want to keep both our employees and your pets safe and secure.
  • Remove any large obstacles preventing access to the meter (overloaded trash cans, foliage on the meter, yard debris, children’s toys).

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151