We’re here to help answer your questions. Browse the frequently asked questions below, and if you don’t see what you’re looking for, contact us online or call 1-800-632-6605.
The numbers and assumptions included in some answers below are based on Idaho Power’s current service offering. Ongoing cases with the Idaho Public Utilities Commission (IPUC) could change the billing and compensation structure for on-site generation in the future. Existing residential and small general service on-site generation customers as of Dec. 20, 2019 have been grandfathered into the current offering by the IPUC.
Residential (Schedule 1) and small commercial (Schedule 7) customers may connect a generation facility, with a total nameplate capacity of 25 kilowatts (kW) AC or less. All other rate classes may connect a generation facility with a total nameplate capacity of 100 kW AC or less. For inverter-based generation sources, the nameplate capacity is defined as the AC nameplate rating of the inverter. For non-inverter-based generation sources, the nameplate capacity is defined as the nameplate rating of the generation source (example: nameplate rating of the turbine). For projects over 100 kW, refer to Generator Interconnection. Residential Time Of Day customers (Schedule 5) may not participate.
No. Idaho Power employees do not sell solar installations or any energy services door to door. Idaho Power employees may visit your home to perform maintenance or turn a meter on or off; however, those visits are preceded by a phone call, door hanger or other communication; and Idaho Power employees will arrive in a company vehicle clearly marked with Idaho Power’s logo. If someone claims to work for the company, ask to see their employee badge.
No. Idaho Power does not hire, contract, endorse or partner with any specific solar companies. Although Idaho Power works with customers to connect solar installations to the grid, we are not involved with the sale or installation. Additionally, Idaho Power is not liable for or bound to any contract or agreement between you and a solar company.
No. According to Idaho Power’s current Integrated Resource Plan (IRP), we will not need additional generation resources until at least 2026. While the company supports renewable energy and customer choice, we are not asking customers to install solar panels to help us avoid an energy crisis.
Solar panels only produce energy in natural daylight. They do not produce energy at night, and production may be limited on cloudy days. Panels also are incapable of storing energy. Solar panels can be paired with storage systems or batteries, but that is at an additional cost to the customer.
The monthly electric bill for homeowners who install solar or wind may be lower because of the energy they receive from their system. But solar and other renewable generation systems can be a large investment, costing thousands — often tens of thousands — of dollars. So, while your electric bill may be lower each month, you won’t see a true return on your investment for years down the road. For example, if a Boise residential customer uses an average 952 kilowatt hours (kWh) per month and installs a 6-kW DC solar system, it could take 14 to 18 years to recover his or her initial investment in solar. Additionally, there are different payment options for solar, including paying cash upfront or financing plans that include interest. Typically, any time a large purchase requires making monthly payments, interest charges are included. Adding interest increases the total cost and length of time to recoup an investment.
Idaho has some of the lowest electricity prices in the nation, largely due to our clean, low-cost hydroelectric system. In states where electricity is expensive, an investment in solar on-site generation can have a quicker payback. In California, for example, solar install prices are only slightly higher than Idaho’s, but their electric utility prices are significantly higher. Therefore, residents of California who choose to install solar can start saving money in less than 10 years. Idaho Power customers enjoy lower electricity prices, which usually means a much longer period to recover an investment in solar.
Investments for homes in San Jose and Boise with identical energy use
San Jose, California
Boise, Idaho
Average monthly electric use:
500 kWh
500 kWh
Average monthly bill:
$125
$45
System size to offset nearly 100% of use:
3.75 kW DC
3.75 kW DC
System net cost after tax credit:
$12,400
$8,400
Simple Savings1 Calculation
Estimated break even point:
8 years
17 years
Total 20 year payback:
$21,200
$950
NET PRESENT VALUE1 CALCULATION
Estimated break even point:
10 years
Beyond 20 years
Total 20 year payback:
$10,500
-$1,700
Sources: Project Sunroof and PVWatts Calculator1Find descriptions of simple savings and net present value under the question Why does Project Sunroof provide two different 20-year values?here.
Many factors can affect the payback, including the installed cost per watt of the system, system design and energy production, and tax credit eligibility. A system’s energy production depends on the technology used, how the system is configured, as well as environmental factors. Wind production is affected by location, turbine height, and obstacles that interrupt wind flow, such as nearby structures or trees. Solar production is affected by the direction and tilt of the panels and shade. Another factor is electricity price changes. Prices fluctuate slightly year-to-year due to inflation, fuel costs and other factors. In 2018, Idaho Power customers experienced a decrease in electricity costs. Looking forward, Idaho Power’s most recent Integrated Resource Planning (IRP) report estimates that relative fuel prices will increase, on average, 1.3% per year over the next 18 years. Additionally, Idaho Power’s on-site generation tariffs are not contracts and are subject to change. Modifications to a tariff’s billing or compensation structure, including the credit value of excess energy generation, will affect the amount a customer would be compensated.
Generally, no. Having power when the grid is down generally requires battery backup. Inverters are the part of a typical solar system that convert DC power to usable AC power. The vast majority of inverters are grid-connected and work only if the electrical grid is functioning normally. If the grid experiences an outage, the inverters sense the abnormality and will stop interacting with the grid. This helps keep work crews safe and the grid stable. A small number of customers connect to the grid and have a battery backup. This allows them to use energy stored in the batteries while the power is out. Battery backup systems will add significant cost to the overall system.
Most homeowners with on-site generation connect to Idaho Power’s electrical grid to ensure reliable, consistent electricity. The wind doesn’t always blow. Solar panels only produce when the sun is out. Even then, the panels may not produce enough energy to meet the home’s energy needs at all times. The grid lets solar customers draw power at night when there is no sunshine, during a cloudy day, or any time they need more electricity than their system is generating. Also, most customers with on-site generation rely on the grid for the rush of power needed to start up large appliances like air conditioning units. Without the grid, the average solar or wind generation system can’t supply enough instantaneous power to turn on these large appliances. For these reasons, homeowners with on-site generation rely on Idaho Power’s electrical grid every hour of every day. The following graph shows a full day’s meter readings for a sample home with an on-site solar generation system connected to Idaho Power’s electric grid. One example is from August when the days are long and solar panels are at their peak generation. The other example is from January, when solar panels typically produce less than half the energy than they do in July and August because of the shorter days in winter. The red line indicates zero kilowatt-hours. The yellow shading shows the times that the home’s solar is generating more energy than the home is using. During this time, excess energy is delivered to the grid. The blue shading shows when the home needs more energy than solar can provide, and the home is drawing energy from the grid. *For simplicity, the chart shows a pure yellow color. However, the home may still rely on the grid even when solar is at its midday peak. For example, when a cloud goes by or a large appliance needs a boost, the grid is there to meet the home’s energy needs.
Hourly kilowatt-hour meter read on a long and hot summer day.Hourly kilowatt-hour meter read on a winter day with shorter daylight hours.
Currently, customers who do not generate enough energy to cover their needs pay the same retail rates for power they use as Idaho Power’s standard service customers, while customers who generate more electricity than they need in a month receive an energy credit measured in kilowatt-hours (kWh). The credit carries forward to offset the customers’ energy needs in future months.
Idaho Power’s on-site generation tariffs are not contracts and are subject to change. The current rules do not represent a guarantee of future pricing. Modifications to the tariff’s billing or compensation structure, including measurement interval and the credit value of excess energy generation, will affect the amount a customer would be compensated. As stated in the Idaho Residential Energy System Disclosure Act, legislative or regulatory actions can affect or eliminate one’s ability to sell or get credit for any excess power generated by the system and may affect the price or value of that power.
Currently, solar photovoltaic (PV) is the most common choice for those who generate their own renewable energy. However, Idaho Power’s net metering and on-site generation tariffs allow customers to connect solar, wind, small-scale hydro and other renewable technologies. Learn more at idahopower.com/CustomerGeneration.
For a solar array, each kilowatt (kW) DC of solar photovoltaic generation capacity requires about 100 to 200 square feet of roof or ground area depending on the efficiency of the panels. For a wind turbine, the space depends on the type and height of the system installed. A general rule of thumb is the turbine generator should be 20 feet above the top of anything within 300 feet of the system. Turbines should be erected away from structures to minimize the risk of falling on buildings during strong winds. The minimum distance between turbines and structures is typically equal to the combined height of the tower and blades, known as the “fall distance.”
Before you decide on a size, consider taking advantage of Idaho Power’s energy efficiency programs to help lower your overall energy use. Reducing your energy needs may allow you to install a smaller system and save money, and is also your greenest option. Information can be found at idahopower.com/save. The size of the system depends on many factors including the type of technology, the available space and how much energy your home or business uses. Your monthly electric bill shows your usage for the past 12 months and can be accessed through My Account, Idaho Power’s online account portal at idahopower.com/MyAccount. For customers interested in solar, visit idahopower.com/solar for calculators to help estimate system size and costs.
The energy generated varies by the type of system and depends on such factors as technology, age, weather, location and directional orientation. Solar panels do not produce the same amount of power at all times of the year or all times of the day. They produce less in the winter due to weather and fewer hours of daylight. During the day, production will vary depending on the time of day, cloud cover and shading from nearby trees, roof pitches or other structures. PVWatts Calculator is an online tool developed by the federal government for estimating solar generation based on location, geographic weather patterns and system design. This tool is available at pvwatts.nrel.gov. According to PVWatts, one kilowatt of south-facing rooftop solar in southern Idaho will produce between 1,348 and 1,458 kWh per year. The average home in Idaho Power’s service area uses 11,400 kWh per year, so it would need a minimum of 8 kilowatts DC of solar to match nearly 100% of its electricity use for the year. To use PVWatts to determine the size system you would need, simply input your city, solar size in kilowatts kW DC and the calculator will estimate solar electricity generation by month and 12-month total. Compare the PVWatts estimate to your 12-month historical energy use, which you can find on My Account at idahopower.com/MyAccount. Tweak the kW in the calculator to find the size needed for your electricity use. If you decide to move forward with purchasing an on-site renewable generation system, a professional installer can help estimate a system’s monthly and annual solar generation. Be sure to compare the installer’s estimated solar generation with the information provided by PVWatts Calculator.
No. However, there are federal and state tax incentives and loan programs that can help with financing on-site renewable energy sources. Upfront cash payments will have a shorter payback period than financing with a loan. The Idaho Office of Energy and Mineral Resources has information on financing options at oemr.idaho.gov. For Oregon customers, visit the Oregon Energy Department at oregon.gov/energy. The Database of State Incentives for Renewable Energy (DSIRE), funded by the U.S. Department of Energy, also lists incentives for renewable resources by state at dsireusa.org.
Plan your installation, including system size and equipment. Our Solar Checklist or a professional installer can help you through the process. Then submit an Idaho Power Customer Generation Application and $100 fee. Applications are available online or can be mailed upon request. Approved applications are valid for one year. Wait for approval to proceed from Idaho Power; we will review the application and check the infrastructure (lines, transformers, etc.) serving the property. We will let you know within 7 business days if you can proceed or if upgrades are needed. Upgrades are an additional expense, so we recommend completing this step before proceeding with your purchase. Once you’ve received approval from Idaho Power and secured any required building and electrical permits, you can build your system. It must pass a state/city electrical inspection, after which you should submit an Idaho Power System Verification Form certifying your system is complete and has passed all required inspections. Forms are available online or can be mailed upon request. Once the System Verification Form is received, Idaho Power will conduct an on-site inspection to confirm compliance with our rules and in most cases, change the meter. Once the meter is changed, you may turn on your system and begin generating power.
Idaho Power customers can install solar or other renewable energy systems to offset their energy use. Systems that are connected to the grid are called “interconnected.” With an interconnected system, energy flows two ways between the electrical grid and your home. At times, the solar or renewable system will produce more energy than the home needs. At other times the home/business will need to draw electricity from Idaho Power.
Solar, wind and other customer generation is an electrical source and must be designed with safety in mind. In general, we require a grid-tied inverter. Inverters with either the UL1741 or IEEE1547 listings meet Idaho Power’s requirements for interconnection. Inverters without these listings require additional testing. Idaho Power also requires an A/C disconnect switch on the customer’s side of the meter. The disconnect must be visible, accessible, and lockable using a standard padlock. Breakers do not meet these requirements. An overview of the interconnection requirements and a link to the rules as outlined in Schedule 72 Interconnections to Non-Utility Generation are available at idahopower.com/customerGeneration.
Aside from what you pay for your system and installation, Idaho Power requires a $100 fee to cover application processing, engineering review and on-site inspections. If the project requires upgrades to Idaho Power equipment, the applicant also must pay those costs.
You may install your system a little at a time; however, each expansion will require an application and a $100 fee, a new state/city electrical inspection, and an Idaho Power inspection.
Onsite renewable generation interconnected to Idaho Power’s electrical grid must comply with the rules for interconnection. These requirements ensure the safety of Idaho Power crews working in the area and to protect the reliability of the electrical grid for all customers. Customers with generation systems found to be interconnected without completing the Customer Generation application process will be asked to bring their system into compliance or risk being permanently disconnected from the electrical grid.
As a customer with on-site renewable generation, you may be eligible to transfer excess credits. Service agreements are eligible to receive credit transfers if they meet the criteria listed in Idaho Power’s Schedule 84, 6 or 8. These criteria include:
Excess energy credits must be available.
Service agreements must be held by the customer and be for the customer’s use.
Service agreements must be on the same contiguous property and be served by the same primary feeder as the customer generation (i.e., on-site generation or net metering) service agreements.
Transfers can only occur between Residential and Small General Service accounts (Schedules 1, 6, 7 and 8) or between Large Commercial, Industrial and Irrigation accounts (Schedules 9, 19, 24 and 84).
If multiple service agreements are eligible for aggregation, excess credits must first be applied to eligible service agreements on the same rate schedule as the on-site generation/net metering service agreement. Remaining excess credits may then be applied to offset consumption at eligible service agreements on differing rate schedules in accordance with the criteria detailed above. For example, if the transfer is occurring from a Schedule 6 (Residential) service agreement to two eligible service agreements, one Schedule 1 (Residential) and the other Schedule 7 (Small General Service), you must transfer some portion of your credit to the Schedule 1 service agreement to be eligible to transfer a portion to the Schedule 7 service agreement.
Fill out the online Excess Energy Credit Transfer Request form. To complete the form, you will need a copy of your December 2019 bill. Requests must be received by Idaho Power no later than midnight, Mountain Standard Time, on Jan. 31, 2020, to be eligible for transfer in 2020.
Each year, Idaho Power notifies customers with on-site renewable generation of this opportunity. Although you may not currently have a credit or other eligible service agreement, your service needs may change. We want to ensure that all customers who may be eligible receive this information annually. If you do not meet the eligibility requirements, or do not wish to transfer any credits from your customer generation service agreement, no action is needed.
Excess Energy Credit Transfer Request forms must be received by Idaho Power by midnight, Mountain Standard Time, Jan. 31, 2020. After reviewing the eligibility of each request, Idaho Power will execute approved transfers no later than March 31, 2020. Between the time forms are submitted (January) and the transfers are executed (March), energy generation and consumption will continue to occur, impacting the available balance of excess energy credits. Because it is difficult to predict exact generation and energy use, Idaho Power cannot predict the exact credit balance that will be available at the time of transfer. Therefore, we ask for the percent of the available balance you would like transferred rather than a specific amount.
When you complete the Excess Energy Credit Transfer Request form, you have the opportunity to indicate the percentage of your credit you would like transferred to each eligible service agreement. If you would only like to transfer a portion of your credit, the percentage requested for transfer can total less than 100%. Excess energy credits that are not transferred will remain with the current service agreement.
If approved, we will email you to let you know. Also, you will see the transfer and transfer fees appear on your March bill statement. The transfer fee is $10 per transfer and will be applied to your customer generation service agreement. If Idaho Power determines one or more of the criteria identified in Schedule 84, 6 or 8 has not been met, you will receive notification by mail, email or phone that the request for transfer was denied.
The actual credit transfer will be stated on your March bill for both the customer generation service agreement and the service agreement receiving the transfer.
In this filing, Idaho Power is proposing two modifications to Schedule 84, Customer Energy Production Net Metering for commercial, industrial and irrigation (CI&I) customers:
Grandfather existing on-site generation customers in Idaho taking service under Schedule 84 under the current 1 kilowatt-hour to 1 kilowatt-hour net monthly compensation structure for 10 years. We also requested to grandfather customers who have applied to connect a new customer generation system.
Modify the metering requirement in Schedule 84 for new CI&I customers. The requested modification would remove the two-meter requirement for new Schedule 84 customers, which will simplify the interconnection process moving forward.
Large general service (i.e., large commercial service), industrial and irrigation (CI&I) customers taking service under Schedules 9, 19, and 24 in Idaho and Oregon.
In discussions with customers, installers, and other stakeholders, the company is aware of concerns associated with the incremental costs and complexities that exist as a result of this metering requirement. This change will simplify the interconnection process for CI&I customers.
In a future docket, the company will study the compensation structure and export credit rate following the process the IPUC laid out in Case No. IPC-E-18-15. This future study may result in changes to the measurement interval and compensation structure applicable to Schedule 6, 8 and 84 customers. Deciding on the terms of grandfathering for Schedule 84 customers establishes who would and would not be subject to potential changes in the compensation structure and the export credit rate.
If approved by the IPUC, the following CI&I customers would be eligible for grandfathering:
Customers currently taking service under Schedule 84.
Customers with an active application to take service under Schedule 84 as of June 19, 2020, who complete the interconnection process by the application expiration date.
Customers who make a binding financial commitment and submit a customer generation application between June 19, 2020, and December 1, 2020. Projects must complete the interconnection process by the application expiration date and proof of financial commitment will be required.
Grandfathered systems would be subject to the existing two-meter design standard. Systems would be grandfathered at the originally installed nameplate capacity of the system.
Under the Company’s proposal, the customer who moves into a property with a grandfathered net metering system gets to “inherit” the grandfathered status of the system.
To allow for the replacement of degraded or broken panels, customers whose applications were approved before May 1, 2020 may increase the capacity of their grandfathered system by no more than 10% of the originally installed nameplate capacity or 1 kW, whichever is greater. The total number of panels must remain the same as the originally installed system.
Under the Company’s proposal, grandfathering will apply to the original approved nameplate capacity of the system prior to an IPUC order. The company proposes that future expansions must be separately metered and will take service under the rules in place at the time of the expansion. Approved nameplate capacity will be based on the approval standard (AC or DC) in place at the time the application was received.
For customers whose application was received before May 1, 2020, expansions are defined as any increases to the nameplate capacity of the generation source. For solar, this is defined as the total nameplate rating of the solar PV array.
For customers with an application received after May 1, 2020, expansions are defined as any increase to the AC capacity of the system as defined by the maximum power rating of the inverter or for AC generating systems such as wind or hydro, the AC rating of the generation source.
The Company proposed that grandfathered status lasts 10 years from the commission order date. Additionally, a customer who modifies their system from a two-meter interconnection to a single-meter interconnection will forfeit their grandfathered status.
Future customers should note that Idaho Power’s on-site generation tariffs — Schedules 6, 8, and 84— as with all tariffs, are not contracts and are subject to change at any time upon order of the IPUC. Changes to the on-site generation tariff in the future may include, but are not limited to, modifications to rates, billing components, billing structure, compensation structures, and the value for excess energy produced by the customer’s on-site generation system (and thus the amount a customer would be compensated).
Idaho Power remains concerned about the potential cost shift that increases in customer generation may have on the remaining standard service customers and will continue to explore solutions.
Under the proposal, grandfathered customers may retain their two-meter system and the associated compensation structure for 10 years. After 10 years, the compensation structure may change to the structure in place at that time. Idaho Power anticipates that a billing system solution may be viable and would allow the customer to keep the two-meter set up.
The primary objectives of this case are to: (1) implement an interconnection tariff schedule applicable only to retail customers who have distributed energy resources (DERs), (2) establish a smart inverter standard for all new DER interconnections, and (3) establish interconnection requirements for customers with DERs who do not wish to export excess net energy to Idaho Power.
The proposal asks the Idaho Public Utilities Commission (IPUC) to move the interconnection requirements for customer-owned on-site generation from Schedule 72 (Interconnections to Non-Utility Generation) to its own schedule, Schedule 68 (Interconnections to Customer Distributed Energy Resources). Schedule 72 includes requirements that don’t apply to customer generation. We believe moving the customer generation section to its own schedule will make it easier for customers and installers to navigate the requirements.
Yes, in preparing the filing, Idaho Power evaluated existing processes to determine whether improvements could be made to streamline existing processes and/or increase operational efficiencies. Idaho Power has requested the IPUC approve the following:
Modified or added language intended to improve administrative clarity in the interconnection process
Removal of the three-year recertification requirement
Additional time for Feasibility Reviews in limited circumstances
Additional time for a customer to bring an unauthorized system into compliance or to choose to permanently disable the system
Implementation of a return trip charge billed to the customer if Idaho Power is unable to complete the inspection after the customer or installer has submitted a completed System Verification Form certifying the system is ready
Smart inverters provide the functionality to support the ongoing stability and reliability of Idaho Power’s distribution system. They can mitigate circuit voltage deviation in a cost-effective manner. In May 2018, the Commission ordered Idaho Power to submit a filing within 60 days of the final adoption of the Institute of Electrical and Electronics Engineers (IEEE) standards 1547 and 1547.1 regarding smart inverters. Those final IEEE smart inverter standards were issued in May 2020. Idaho Power is proposing to require smart inverters for new on-site generation systems or when existing inverter-based systems need to replace old inverters.
Some customers do not want to export power to the grid and would prefer to remain on a standard rate schedule. However, these systems are still grid-connected and, as such, need rules in place to ensure they do not negatively impact the grid. The proposed tariff schedule outlines: (1) technical solutions to prevent export; (2) an interconnection and application process so Idaho Power can verify compliance with the interconnection requirements and (3) mitigation efforts should the customer export power beyond inadvertent export limits. The proposed interconnection requirements for a non-export customer are subject to review and approval by the IPUC.
Under both the export and the proposed non-export options, residential (Schedule 01) and small general service (Schedule 07) systems are limited to a maximum size of 25 kilowatts (kW) (or kilovoltampere [kVA]). They also have similar equipment requirements. This limit will allow these customer groups to elect to transition between non-export and export by submitting an application, and without having to make costly retrofits to their systems. The proposed system size limitations are subject to review and approval by the IPUC.
There are two configurations for Energy Storage Devices (such as batteries), those that share an inverter with a Generation Facility (direct current [DC] Coupled), and those that have a standalone inverter (alternating current [AC] Coupled). Idaho Power’s proposal requires that Energy Storage Devices that are not coupled with a Generation Facility taking service under Schedule 6, 8, or 84 (exporting system) may not export energy onto Idaho Power’s system. The Company’s proposal outlines the total nameplate capacity will determined as follows:
DC Coupled: For Energy Storage Devices that are DC Coupled, the total nameplate capacity of the system is defined by the inverter (kVA or millivolt ampere [MVA]).
AC Coupled: For energy storage devices that are AC Coupled with an exporting system, the total nameplate capacity of the system is the aggregate of all [DER] at the point of delivery [POD]. An Energy Storage Device, coupled with a non-export Generation Facility, is considered a separate
non-export system.
Under the current tariff, Idaho Power inspects current on-site generation systems to ensure the system still complies with our requirements every three years. The most common issues include unauthorized system expansions or disabled systems. The company has identified other means it can utilize, at a lower cost for customers, to identify locations where changes have occurred without company notification and has requested the removal of the three-year inspection requirements. Examples include metering data and sample inspections.
Customers connecting in parallel to Idaho Power’s grid are required to follow the interconnection process, even if they do not intend to push power back to the grid. Also, customers that expand their systems beyond the initially approved nameplate capacity are required to follow the interconnection process for the expansion. The current tariff has timelines for customers with unauthorized systems to bring their system into compliance or permanently disable it. However, these timelines are not always feasible given local and state permitting requirements, weather and other impediments. Idaho Power proposes extending the timeframe to one year, the same as a new application. Under this proposal, the customer must disable the system through the AC disconnect or other means until it complies or is permanently disabled.
Many customers do not realize adding solar panels or turbines or upgrading the inverter constitutes a system modification. System modifications must come through the interconnection application process so Idaho Power can ensure continued compliance with the applicable interconnection requirements. In addition to changing the inverter capacity, the following are also considered modifications:
For systems approved based on the nameplate capacity of the generation source (generally applications received before May 1, 2020), any increase to the Generation Facility Nameplate capacity is considered an expansion.
For systems approved under an AC nameplate rating (generally applications received on or after May 1, 2020), any change to the total maximum AC capacity is considered an expansion.
Please note that any changes to system capacity may also require a state or city electrical inspection.
Idaho Power is required to ensure the distribution system can accommodate the customer generation system and has seven business days to complete this review. However, some projects require additional engineering review, especially if multiple applications are received for the same feeder. In these cases, Idaho Power is requesting 15 additional business days to complete the Feasibility Review.
After an on-site generation system is installed and has passed its electrical inspection, Idaho Power conducts a site visit to complete the system inspection. This action occurs after the submittal of a System Verification Form where the customer or installer certifies that the system is operational and ready for inspection. The form asks for certification that the system has passed its electrical inspection, inverters are programmed, the breaker is on and all signage is in place. Idaho Power has noted that approximately 10% of projects are not ready when we arrive, and Idaho Power cannot complete the inspection because one of the criteria that was indicated to have been completed has not been. The return trip charge will help recover the costs when our crews must return for a new inspection.
You can follow the case as it progresses by visiting www.puc.idaho.gov and looking up Case IPC-E-20-30. You can also call Idaho Power at 1-800-632-6605.
For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151
San Jose, California
Boise, Idaho
