Providing Reliable Service

Our Commitment to Reliability

From providing energy for customers’ homes and businesses to responding when severe weather hits, maintaining reliable service is an integral part of what we do every day. In fact, we keep the lights on 99.9% of the time! We maintain and monitor the grid, ensuring you have the energy you need every hour of every day when you flip that switch. We also plan for the future to make sure your energy stays safe, reliable, and affordable for generations to come.

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Monitoring and Balancing the Grid

Energy is a real-time business. When you flip the switch, the energy that comes to your home, farm or business was generated just a fraction of a second ago at a power plant that might be hundreds of miles away. We work hard to keep that system of supply and demand in precise balance around the clock.