Have You Experienced Damage?

What Happens if We Accidentally Damage Your Property

Mistakes happen. And if we make one, we’ll compensate you quickly and fairly. After conducting an investigation, we’ll call or send you a letter with details of the outcome.

Please review the information on this page carefully before initiating a claim.

Initiate a Claim Online

Alternatively, you can contact a customer service representative at 208-388-2323, or 1-800-488-6151 from outside the Treasure Valley. Personal assistance is available Monday through Friday, from 7:30 a.m. to 6:30 p.m., Mountain Time.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151