Have You Experienced Damage?

What Happens if We Accidentally Damage Your Property

Mistakes happen. And if we make one, we’ll compensate you quickly and fairly.

We aim to reach a decision on your claim within 30 days of receipt. However, it may take longer, if the issue is more complex.

When the investigation is complete, we’ll call or send you a letter with details of the outcome.

Please review the information on this page carefully before initiating a claim.

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151