The Idaho Power claims team will investigate damage to Idaho Power equipment. This investigation includes:
- Reviewing how the damage occurred
- Obtaining relevant documentation and photographs
- Determining who is responsible
- Collecting repair cost information
- Issuing a bill for the amount necessary to repair damage to the equipment/property
Idaho Power has a responsibility to all customers to manage its business in a prudent and financially responsible manner. This is why Idaho Power issues bills for repairs to damaged equipment. To learn more, read our frequently asked questions.