Call or email your Idaho Power energy advisor or the Flex Peak program specialist at 208-388-5377 or flexpeak@idahopower.com. Also, you can update the contacts on the Auto Enrollment Form prior to the season starting.
No. The customer will never owe Idaho Power for underperforming during events. If a customer does underperform, there will be a $2 charge per kW not achieved, up to the amount earned for the overall season in Flex Peak incentives. If your facility is down for maintenance on a specific week and you are unable to reduce your energy use, you can opt out for that week but will not receive payment for that time period.
Fill out the Flex Peak Nomination Change Form and submit it to flexpeak@idahopower.com. To change your nominated kW for a certain week, contact Idaho Power no later than 10 a.m. the Thursday before the week you want changed.
- Lighting — Reduce or shut off indoor and outdoor lighting where possible.
- Manufacturing processes — Delay batch and continuous processes. Turn off non-essential process equipment and pumping equipment.
- HVAC equipment — Raise cooling thermostat settings, use AC package to perform load cycling, temperature reset and possibly pre-cooling. Back off fan speed or reset duct pressure control.
- Pumps — Pump water into storage tanks and use the water during a curtailment rather than pumping water from wells.
- Industrial refrigeration and freezers — Sub-cool refrigerated storage and let it float. Rotate cold storage and divide curtailment period if storage exceeds maximum temperature.
- Compressors and motors — Shut down non-essential equipment, such as vending machines, multiple elevators and process equipment.
Customers find that processes using a lot of energy can simply be shifted by a few hours.
When Idaho Power anticipates the need for an event, participants will be notified by phone, email and/or text message four hours prior to the event start time.
Once you receive notification of an event, you can begin reducing energy use or shutting off equipment. By the time the event starts four hours later, facilities should have reduced their energy use to their nominated amount. Facilities are expected to maintain the load reduction for the duration of the event.
For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151