Terms & Conditions

Customer Information and Agreement

Incentive Availability

Incentive qualifications and amounts are subject to change or termination at any time. Incentives offered by Idaho Power Company (Idaho Power) in the Heating and Cooling Efficiency Program (Program) will be processed on a first-come, first-served basis. Incentive qualifications are found on the Program’s incentive applications and worksheets.

Note: Certain incentives must be performed by an authorized contractor (Participating Contractor). Find Participating Contractors and program information. Program continuation, eligibility requirements and terms and conditions apply.

Qualifying Applicants

Residential customers (Customer) of Idaho Power in Idaho and Oregon may qualify, as well as property owners and managers of rental properties and builders served by Idaho Power. The incentives contained in the Heating and Cooling Efficiency Program are not retroactive.  The incentive(s) must be part of the applicant’s decision process to purchase a qualified product or service in order to qualify for the respective incentive(s).

Qualifying Equipment

All equipment/materials must be new and purchased and installed prior to submitting incentive paperwork.

Application and Worksheet Details

Application and worksheet submittals must include all information requested. Failure to provide this information may result in the delay or denial of the incentive. Idaho Power reserves the right to conduct random on-site inspections to verify information provided on the application. Incentive paperwork must be submitted within 90 days after project completion. Incentive amount not to exceed the price paid for the equipment and installation.

Idaho Power issues incentives in the form of checks and not utility bill credits. Idaho Power is not responsible if Participating Contractor or Licensed Contractor, who provides and installs the equipment, provides inaccurate information about the amount and/or conditions of the actual incentive. Idaho Power will not pay incentives for equipment that is mislabeled or misrepresented regarding incentive qualifications. Customer receiving incentives under the Program may not receive incentives for the same equipment under another Idaho Power program. Incentive amount not to exceed the price paid for the equipment and installation. Customer is responsible for complying with all applicable codes and regulations.

Incentive Limitations and Limitation of Damages

Payment of any incentive by Idaho Power does not guarantee the performance of qualifying measures and does not guarantee that the qualifying efficiency measures will deliver any specified amount of energy or cost savings. Customer shall independently evaluate any information related to the qualifying measure.

Neither Idaho Power, its parent company, affiliates, subsidiaries, directors, officers, employees, agents, representatives, successors and assigns, nor its contractors make any warranty, expressed or implied, or assume any liability or responsibility for the accuracy, completeness or usefulness of any information, estimated savings, benefits, products or processes, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by Idaho Power, its parent company, affiliates, subsidiaries, officers, employees, or its contractors.

Idaho Power makes no representation of warranty, and assumes no liability with respect to the quality, safety, performance, or other aspect of any design, system or appliance installed pursuant to the Program, and expressly disclaims any such representation, warranty or liability. Customer agrees to indemnify, defend, reimburse and hold harmless Idaho Power its parent company, affiliates, subsidiaries, directors, officers, employees, agents, representatives, successors and assigns of each, from, for and against any claims, demands, losses, damages, expense, and liabilities of any kind incurred by third parties arising out of, or relating to any measures installed.

Incentive Qualifications

Go back to Heating and Cooling Efficiency Program home page for additional requirements.