Be Prepared — and Stay Safe — if Winter Weather Causes Power Outages

With more winter weather arriving this week, Idaho Power is reminding customers to stay safe and always be prepared for possible outages. Although Idaho Power keeps the lights on 99.9% of the time, weather-related outages can last hours or even longer. The company offers the following tips to ensure you’re ready if you are impacted by an outage:

  • Sign up to receive alerts of outages at your residence or business through My Account or by downloading Idaho Power’s free mobile app.
  • Maintain both home and car emergency kits with water and other essentials. For a full list of items to include in your kit, visit
  • Learn how to manually open security gates and garage doors.
  • Keep a block of ice in your freezer in case the power goes out, and if it does, keep your refrigerator/freezer doors closed to keep cold air where it’s needed most.

If your power goes out:

  • Check the online Outage Map or call 1-800-488-6151 to view or report outages.
  • To protect your appliances, turn off any that were in use when the power went out — especially electric ranges and space heaters — to prevent the possibility of a fire if you’re away when power is restored.
  • For safety reasons, use battery-powered lights instead of candles.
  • Only use generators in well-ventilated areas, and ensure the total electric load on your generator won’t exceed the generator’s rating.
  • Never attempt to connect a portable generator to house wiring or plug it into an outlet.

Stay clear of downed power lines:
Falling trees, high winds and car accidents — especially on slippery roads — can knock power lines to the ground. If you come across a downed power line, always assume it is energized and dangerous. Stay clear, keep others away and immediately call 911 or Idaho Power at 208-388-2323 in the Treasure Valley or 1-800-488-6151. Learn more about what to do if a power line falls on your vehicle on Idaho Power’s website.

Erica Shiflet
Corporate Communications Manager