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Service and Billing

Whether you're a residential customer, small business owner or an energy manager for a large company, Idaho Power makes your life easier. We offer a variety of ways to do business with us and a multitude of programs to serve you better.

Residential
Business
Irrigation
Construction

Service Information

Start Service

Need to start electrical service at a new address?

Frequently Asked Questions

Discover the answers to common questions regarding our services, programs, and billing options.
Stop Service
Use our online form to stop electric service at a specific address.
Construction Information
Find requirements for installing a new residential service.
Transfer Service
A convenient way to transfer service from one address to another.
myMeter
Learn how to use information from your electric meter to better manage your energy use.
Update Your Account Information
Use our online form to update your contact information.
Customer Consent Form
Use this form to release information about your electrical usage, credit information and service location/address.

Billing and Payment Information

Ways To Pay My Bill
Explore the different options available for paying your bill.
View Account Information
Find information on service, billing, payment and more for your account.
Budget Pay
A convenient payment program designed to help you keep your electricity bills manageable all year long.
Energy Efficiency
Find information, ideas and assistance to help you manage your energy use and costs.
Understanding Your Bill
Learn more about the different components that make up your monthly electricity bill.
High Bill Help
Did a high bill catch you by surprise? Let us help you understand your electric bill, manage your energy use and lower your electric bills.
Project Share
Partner with us to help people from our local communities with emergency home heating.
National Price Rankings
Compare the average monthly electrical costs for different cities.
BPA Residential Exchange Program
Find information about and the latest updates for the BPA Residential Exchange Program.
Energy Assistance
Information on programs and agencies that can assist qualified customers with heating costs.
Bill Glossary
Find definitions about the charges and terminology on your bill.
Bill Inserts
Browse the latest brochures and newsletters included with your monthly paper bill or search the archive for previous bill inserts.
Generator Interconnection
Information and links for generators and potential generators who wish to connect to Idaho Power's electrical system.
Time-Of-Day Plan
A pricing plan available to Idaho residential customers. This plan may help save on your monthly bill.
Practical Ways to Manage Your Energy Use (PDF)
Information and links for generators and potential generators who wish to connect to Idaho Power's electrical system.
Green Power Program
Support alternative energy sources, like wind power, by enrolling in our Green Power Program.
Scams Using Idaho Power's Name
Learn how to protect yourself from individuals and companies using Idaho Power's name inappropriately for potentially fraudulent purposes.

Service Information

Start Service
Need to start electrical service at a new address?
Frequently Asked Questions
Discover the answers to common questions regarding our services, programs, and billing options.
Stop Service
Use our online form to stop electric service at a specific address.
Update Business Info
Use our online form to update your business information.
Transfer Service
A convenient way to transfer service from one address to another.
Landlord/Property Manager Requests
Use this form to: Request a New CSA; Confirm Sign ups and Property Status; Add, Remove, or Verify a CSA; Update Contact Information; or Add or Remove an Authorized Party.
Customer Consent Form
Use this form to release information about your electrical usage, credit information and service location/address.
Economic Development
Looking to relocate or expand your business? Our team of highly experienced energy experts are ready to assist you on any size project.

Billing and Payment Information

Ways To Pay My Bill
Explore the different options available for paying your bill.
View Account Information
Find information on service, billing, payment and more for your account.
Green Power Program
Support alternative energy sources, like wind power, by enrolling in our Green Power Program.
Energy Efficiency
Find information, ideas and assistance to help you manage your energy use and costs.
Energy Advisors
Find your Idaho Power energy advisor.
National Price Rankings
Compare the average monthly electrical costs for different cities.
Bill Glossary
d Find definitions about the charges and terminology on your bill.
Bill Inserts
Browse the latest brochures and newsletters included with your monthly paper bill or search the archive for previous bill inserts.
Scams Using Idaho Power's Name
Learn how to protect yourself from individuals and companies using Idaho Power's name inappropriately for potentially fraudulent purposes.

Service Information

Request Pump Turn On/Off

Please call 388-2323, or 1-800-488-6151 from outside the Treasure Valley, to turn
electrical service to your pumps on or off.

Billing and Payment Information

Ways To Pay My Bill
Explore the different options available
for paying your bill.
View Account Information
Find information on service, billing, payment
and more for your account.
Pump Usage History
Find detailed information on your electrical usage.
Energy Efficiency
Find information, ideas and assistance to help you manage your energy use and costs.
Customized Assistance
Idaho Power's agriculture representatives are available to answer questions and provide information.
 

Service Information

Frequently Asked Questions
Find answers to some of our most Frequently Asked Questions.

Service Request Forms

Temporary or Permanent Service Request
Request temporary or permanent service for residential construction.
Fault Request Form
Request fault current at a specific location.
Easement Releases

Get easement information, answers to frequently asked questions and apply for an easement release.

Installing New Service: Requirements and Payment

Residential Customers: Overhead/Underground
Get the requirements for installing a new residential service.
Commercial or Irrigation Customers: Overhead/Underground
Get the requirements for installing a new commercial or irrigation service.
Changing Your Existing Service
Get the requirements for making changes to your existing electrical service.
Ways to Pay
Explore the different options available for paying fees related to construction.

Safety and Energy Efficiency Information

Dig Line
Planning to dig or build near Idaho Power's overhead or underground electrical lines? Contact Dig Line first.
New Construction
Cash incentives are available for major renovations, additions, expansions or change of space use.
Construction Site Information
Read this before you begin your project and avoid unnecessary delays in completing your service installation.
Tankless Water Heaters
Get tankless electric water heater details before you purchase or install a unit.
Overhead Powerline Safety
Understand Idaho's overhead powerline safety laws.
Building Near Overhead Power Lines
Understand the requirements before you build.


Construction Requirements

Construction Requirements

Learn the requirements for successfully installing new electrical service.

 




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