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Service and Billing

Whether you're a residential customer, small business owner or an energy manager for a large company, Idaho Power makes your life easier. We offer a variety of ways to do business with us and a multitude of programs to serve you better.

Residential
Business
Irrigation
Construction
Outages

Service Information

Start Service

Need to start electrical service at a new address?

Frequently Asked Questions

Discover the answers to common questions regarding our services, programs, and billing options.
Stop Service
Use our online form to stop electric service at a specific address.
Construction Service
Find requirements or review FAQs for installing new or changing existing electrical service.
Transfer Service
A convenient way to transfer service from one address to another.
Energy Emergency Information
View the latest information on electric outages and energy emergencies.
Update Your Account Information
Use our online form to update your contact information.
Customer Consent Form
Use this form to release information about your electrical usage, credit information and service location/address.

Billing and Payment Information

Ways To Pay My Bill
Explore the different options available for paying your bill.
View Account Information
Find information on service, billing, payment and more for your account.
Budget Pay
A convenient payment plan designed to help you keep your electricity bills manageable all year long.
Energy Efficiency
Find information, ideas and assistance to help you manage your energy use and costs.
Winter Payment Plan
Find out if you are eligible to spread your winter heating costs over five months with lower monthly payments.
High Bill Help
Did a high bill catch you by surprise? Let us help you understand your electric bill, manage your energy use and lower your electric bills.
Project Share
Partner with us to help people from our local communities with emergency home heating.
National Price Rankings
Compare the average monthly electrical costs for different cities.
BPA Residential Exchange Program
Find information about and the latest updates for the BPA Residential Exchange Program.
Energy Assistance
Information on programs and agencies that can assist qualified customers with heating costs.
Bill Glossary
Find definitions about the charges and terminology on your bill.
Bill Inserts
Browse the latest brochures and newsletters included with your monthly paper bill or search the archive for previous bill inserts.
Generator Interconnection
Information and links for generators and potential generators who wish to connect to Idaho Power's electrical system.
Time-Of-Day Plan
A pricing plan available to Idaho residential customers with a Smart Meter. This plan may help save on your monthly bill.
Practical Ways to Manage Your Energy Use. (PDF)
Information and links for generators and potential generators who wish to connect to Idaho Power's electrical system.
Green Power Program
Support alternative energy sources, like wind power, by enrolling in our Green Power Program.
Understanding Your Bill
Learn more about the different components that make up your monthly electricity bill.
Scams Using Idaho Power's Name
Learn how to protect yourself from individuals and companies using Idaho Power's name inappropriately for potentially fraudulent purposes.

Service Information

Start Service
Need to start electrical service at a new address?
Frequently Asked Questions
Discover the answers to common questions regarding our services, programs, and billing options.
Stop Service
Use our online form to stop electric service at a specific address.
Update Business Info
Use our online form to update your business information.
Transfer Service
A convenient way to transfer service from one address to another.
Energy Emergency Information
View the latest information on electric outages and energy emergencies.
Update Your Account Information
Use our online form to update your contact information.
Landlord/Property Manager Requests
Landlords or Property Managers can use this form to:
  • Request a New CSA
  • Confirm Sign ups and Property Status
  • Add, Remove, or Verify a CSA
  • Update Contact Information
  • Add or Remove an Authorized Party
Economic Development
Looking to relocate or expand your business? Our team of highly experienced energy experts are ready to assist you on any size project.
 

Billing and Payment Information

Ways To Pay My Bill
Explore the different options available for paying your bill.
View Account Information
Find information on service, billing, payment and more for your account.
Green Power Program
Support alternative energy sources, like wind power, by enrolling in our Green Power Program.
Energy Efficiency
Find information, ideas and assistance to help you manage your energy use and costs.
Customer Representatives
Find your Customer Representative (CR), Idaho Power's energy experts.
National Price Rankings
Compare the average monthly electrical costs for different cities.
Bill Glossary
Find definitions about the charges and terminology on your bill.
Bill Inserts
Browse the latest brochures and newsletters included with your monthly paper bill or search the archive for previous bill inserts.
Scams Using Idaho Power's Name
Learn how to protect yourself from individuals and companies using Idaho Power's name inappropriately for potentially fraudulent purposes.
 

Service Information

Request Pump Turn On/Off

Please call 388-2323, or 1-800-488-6151 from outside the Treasure Valley, to turn
electrical service to your pumps on or off.

Billing and Payment Information

Ways To Pay My Bill
Explore the different options available
for paying your bill.
View Account Information
Find information on service, billing, payment
and more for your account.
Pump Usage History
Find detailed information on your electrical usage.
Energy Efficiency
Find information, ideas and assistance to help you manage your energy use and costs.
Customized Assistance
Idaho Power's agriculture representatives are available to answer questions and provide information.
 

Service Information

Dig Line
Planning to dig or build near Idaho Power's overhead or underground electrical lines? Contact Dig Line first.
Installing New or Changing Existing Service
Find requirements or review FAQs for installing new or changing existing electrical service.
Building Efficiency for Commercial Construction
Earn incentives to assist in offsetting capital expenses for more efficient lighting designs, cooling systems, controls and building shells in commercial or industrial new construction, expansion or major remodeling projects.
Overhead Powerline Safety
Click for details about Idaho's overhead powerline safety laws.
Frequently Asked Questions
See answers to some of our most Frequently Asked Questions.
Tankless Water Heaters
Get the details about tankless electric water heaters before you purchase or have a unit installed.
Temporary or Permanent Service Request
Request temporary, permanent or get verification of a previously requested service order.
 

Billing and Payment Information

Ways To Pay
Explore the different options available
for paying your bill.
 

Outage Information

Report an Outage: 1-800-488-6151
Treasure Valley: 208-388-2323
Recorded Outage Info: 1-800-488-6151

Be Prepared

Keeping some basic necessities in supply is the first step in staying ready for a power outage.
Planned Outages
Understand when and why Idaho Power needs to temporarily interrupt power to preform maintenance on the electric system.
Restoring Power
Learn what Idaho Power does to get power restored to customers following an outage.
Reliability
At Idaho Power, the ongoing work we do to build a secure energy future os a part of our mission we take very seriously.
Safety Information
Visit our Safety page to learn more about powerline safety, tree safety and other safety tips.
Energy Emergency
If supply and demand don't balance, emergency rotational outages may be needed.
Frequently Asked Questions
Get answers to common questions about outages.
Facebook and Twitter
Keep up-to-date on major outages and other company information via Facebook and Twitter .
 



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