Scammers have been targeting Idaho Power customers in recent days by calling to demand immediate payment. Some even use technology to make the calls appear to come from an Idaho Power employee.
This common scam involves a caller telling a customer that his or her payment is late or a payment has been missed. The caller then demands immediate payment to avoid termination of service. While threatening calls are the most typical scam, Idaho Power frequently sees other scams using its name.
Customers should be aware that Idaho Power does not do any of the following:
- Demand immediate payment
- Require payment for a defective meter
- Ask for same-day payment via pre-paid cards (such as the Green Dot MoneyPak)
- Ask potential job seekers for personal information over the phone
If you ever question the authenticity of a communication or anyone representing Idaho Power, the company asks you not to divulge personal information or offer to provide payment. Hang up and call Idaho Power directly at 208-388-2323 or 1-800-488-6151 from outside the Treasure Valley.
For more information, as well as news on the latest scams in the area, head to idahopower.com/scam.