With continued summer storms and wildfires throughout our region, it’s important that you and your family are prepared for potential power outages. Outages can occur from damage to electrical equipment or because service must be interrupted to ensure fire crew safety.
While the average Idaho Power customer is without power less than two hours per year, some outages last hours or even days. Here are ways you can stay prepared for, and informed about, outages:
- Have a home emergency outage kit ready. Review the checklist at idahopower.com/outagetips for items to include in your kit.
- Sign up to receive alerts of outages at your residence through My Account.
- To view current outages and sign up to receive updates about an outage, visit our outage map at idahopower.com/outage.
- To report an outage, call 1-800-488-6151 (toll-free) or 208-388-2323 in the Treasure Valley.
If your power does go out:
- Turn off any appliances or machinery that were in use before the outage to protect them and prevent circuits from overloading when power is restored. Keep one light on so you know when power has been restored.
- Avoid opening refrigerator and freezer doors to keep food cold longer, and keep a large block of ice in the freezer.