Idaho Power Warns Against Utility, Holiday Scams

During the busiest shopping time of the year, scammers are busy plotting traps for consumers, not just on the Internet but also over the phone, at the register and even your front door.

Idaho Power reminds our customers to be vigilant of scams year-round, but especially at the holidays. Be aware of these common scams from people posing as Idaho Power:

  • Scammers posing as Idaho Power inspectors are requesting access to customers’ homes to check on wiring, heating units, meters, etc. They claim the item needs to be fixed and paid for right away. Always ask to see Idaho Power identification, and when in doubt, close the door and call Idaho Power immediately.
  • Scammers are posting shut-off notices on customers’ front doors, demanding immediate payment over the phone to prevent a disconnect. Idaho Power will always attempt to contact you via phone and mail before posting shut off notices and never demands immediate payment over the phone.
  • Scammers are calling customers to collect payment using Green Dot Cards. Idaho Power does not request payment via pre-paid cards.

In addition to the scams specifically targeting Idaho Power customers, here are a few safety tips to help keep scammers at bay while completing your holiday shopping:

  • Use one credit card for all online purchases. This prevents scammers from accessing your debit card and wiping out your checking account.
  • If someone calls to say there have been suspicious activities on your card, or that you’ve been approved for a high-limit credit card with no interest, hang up and call your credit card company directly.
  • If making a purchase from Facebook or Craigslist, arrange to exchange goods for cash in a safe, public place (like a police station).
  • Do not make purchases or access online banking information from free or unsecure Wi-Fi.
  • Use a different username and password for each of your online shopping accounts.
  • Be extra cautious of unexpected emails that offer great holiday deals, ask you to contribute to a charity you’ve never heard of, or anything asking you to provide your credit card information.

Learn more about current scam alerts, and watch for our December bill insert.

Melissa Thom
Communication Specialist