Idaho Power Warns Against Utility Scams

BOISE, Idaho — Idaho Power reminds customers to be vigilant of scams year-round, but especially at the holidays. The busiest shopping time of the year is often the busiest time for consumer scams, including those involving Idaho Power.

Be aware of these common scams:

  • Scammers call customers demanding immediate payment to prevent shut off. They ask for payment using Green Dot Cards or other pre-paid method. Idaho Power does not request payment through pre-paid cards.
  • Scammers ask for up-front, cash payments for Smart Meter installation. Idaho Power does not bill customers for meters of any kind.
  • Scammers posing as Idaho Power inspectors request access to customers’ homes to check on wiring, heating units, meters, etc. They claim the item needs to be fixed and paid for right away.
  • Scammers post shut-off notices on customers’ front doors and demand immediate payment over the phone to prevent a disconnect. Idaho Power will always attempt to contact you via phone and mail before posting shut off notices and never demands immediate payment over the phone.

Always ask to see Idaho Power identification, and when in doubt, close the door or hang up, and call Idaho Power Customer Service immediately at 208-388-2323.

Learn more about current scam alerts, and watch for our December bill insert.

About Idaho Power
Idaho Power, headquartered in Boise, Idaho, and locally operated since 1916, is an energy company that employs approximately 2,000 people who serve more than 550,000 customers throughout a 24,000-square-mile area in southern Idaho and eastern Oregon. With 17 low-cost hydroelectric projects as the core of its diverse generation portfolio, Idaho Power’s residential, business and agricultural customers pay among the nation’s lowest prices for electricity. IDACORP Inc. (NYSE: IDA), Idaho Power’s independent publicly traded parent company, is also headquartered in Boise, Idaho. To learn more, visit or

Contact: Melissa Thom
Communications Specialist