Idaho Power Customers Reporting Solar and Immediate Payment Scams

BOISE, Idaho — Idaho Power customers say scammers are calling and knocking on their doors, threatening to disconnect power unless immediate payment is made, or trying to sell and install solar systems on behalf of Idaho Power.

Customers report the following:

  • Scammers call residential customers demanding immediate payment to prevent shut off. This scam is also targeting Spanish-speaking customers.
  • Scammers call and tell the customer they represent Idaho Power and because they have a good payment history with the company and good southern exposure, they qualify for an Idaho Power solar installation. The caller ID spoofed our customer service phone number of 208-388-2323.
  • Scammers claim to be contractors working for Idaho Power and are going door to door attempting to sell solar systems.

As a reminder, Idaho Power never:

  • Demands immediate payment over the phone
  • Requires payment for a defective meter
  • Asks for same day payments via pre-paid cards
  • Accepts crypto-currency as a form of payment
  • Sells or contracts with vendors on solar power equipment or installation

Always ask to see Idaho Power identification. When in doubt, close the door or hang up, and call Idaho Power’s Customer Care Team at 208-388-2323 or 1-800-488-6151 outside the Treasure Valley.

Learn more about current scam alerts on our website.

About Idaho Power:
Idaho Power, headquartered in vibrant and fast-growing Boise, Idaho, has been a locally operated energy company since 1916. Today, it serves a 24,000-square-mile area in Idaho and Oregon. The company’s goal to provide 100% clean energy by 2045 builds on its long history as a clean-energy leader that provides reliable service at affordable prices. With 17 low-cost hydroelectric projects at the core of its diverse energy mix, Idaho Power’s residential, business and agricultural customers pay among the nation’s lowest prices for electricity. Its 2,000 employees proudly serve more than 560,000 customers with a culture of safety first, integrity always and respect for all.
IDACORP Inc. (NYSE: IDA), Idaho Power’s independent publicly traded parent company, is also headquartered in Boise, Idaho. To learn more, visit or

Contact: Julie Stutts
Communications Specialist