Idaho Power Customers Can Now Make Service Extension Requests Online

Developers and builders using their computers or smart phones are now able to make service extension requests with Idaho Power online.

Instead of calling our Customer Care Team, developers and builders can use and the link to “Service Extensions” to:

  • Submit requests for new electrical service extensions, including upgrading an existing service or constructing overhead/underground service
  • Check orders using the Order Status work center

“At Idaho Power, we’re always focused on improving our customers’ overall experience,” said Construction & Design Analyst Nick Johnson. “We work to use technology to improve business efficiencies while keeping customers top of mind.”

New features, like Service Extension Requests, are continually being added to the company’s construction portal. Today customers can use the portal as a one-stop-shop to:

  • Request new construction orders
  • View all requests using an interactive map
  • See and view all orders in one place

Julie Stutts
Communications Specialist