Be Prepared if Winter Weather Causes Power Outages

Idaho Power keeps the lights on 99.96% of the time, but winter weather can lead to power outages. And while the average Idaho Power customer is without power for fewer than two hours a year, storm-related outages can last longer, as we’ve recently seen across the nation. Idaho Power encourages customers to be prepared and stay safe.

  • Prepare a home emergency kit. For a full list of items to include in your kit, visit idahopower.com/outagetips.
  • Sign up to receive alerts for outages impacting your home through My Account.
  • Keep a block of ice in your freezer in case the power goes out, and if it does, keep your refrigerator/freezer doors closed to keep cold air where it’s needed most.

If an outage impacts your home or business, keep the following tips in mind:

  • Check Idaho Power’s online Outage Map to view current outages and restoration times. If you’re not already signed up for alerts based on your address, you can sign up for a single-outage alert through the map.
  • If you don’t see your outage on the map, call 1-800-488-6151 to report it, and save the number in your phone in case you need it later.
  • Assume a downed power line is energized. Stay at least 100 feet back and call Idaho Power or 911 immediately. Never use any object to move a downed power line.

For more tips about preparing for outages, visit idahopower.com/outagetips.

This Idaho Power YouTube video covers the top five tips to help customers prepare for any outage, short or long.

Erica Shiflet
Communications Leader
eshiflet@idahopower.com
208-388-2913