Be Prepared if Winter Weather Causes Power Outages

Idaho Power keeps the lights on 99.96% of the time, but winter weather can lead to power outages. And while the average Idaho Power customer is without power for fewer than two hours a year, storm-related outages can last longer, as we’ve recently seen across the nation. Idaho Power encourages customers to be prepared and stay safe.

  • Prepare a home emergency kit. For a full list of items to include in your kit, visit
  • Sign up to receive alerts for outages impacting your home through My Account.
  • Keep a block of ice in your freezer in case the power goes out, and if it does, keep your refrigerator/freezer doors closed to keep cold air where it’s needed most.

If an outage impacts your home or business, keep the following tips in mind:

  • Check Idaho Power’s online Outage Map to view current outages and restoration times. If you’re not already signed up for alerts based on your address, you can sign up for a single-outage alert through the map.
  • If you don’t see your outage on the map, call 1-800-488-6151 to report it, and save the number in your phone in case you need it later.
  • Assume a downed power line is energized. Stay at least 100 feet back and call Idaho Power or 911 immediately. Never use any object to move a downed power line.

For more tips about preparing for outages, visit

This Idaho Power YouTube video covers the top five tips to help customers prepare for any outage, short or long.

Erica Shiflet
Communications Leader