An Important Request from Idaho Power: Give Our Workers Extra Distance

Idaho Power asks the public to give employees at least six feet of space as they continue to perform essential services in the community during the COVID-19 outbreak.

BOISE, Idaho — As an essential service provider, Idaho Power has many employees who are still out in the community working hard to serve customers with safe, reliable energy. The company is asking the public to give these employees at least six feet of space under current social distancing guidelines. Idaho Power employees will do the same for customers.

“As an essential service, we have many employees who need to be out in the field, working on our lines and other critical infrastructure,” said Bo Hanchey, Vice President of Customer Operations and Chief Safety Officer. “If you see our employees out and about, please know they are working hard for you, and we need you to help keep them healthy. Please give them at least six feet of space.”

Idaho Power announced last week that the company is temporarily suspending disconnections and waiving late fees for homes and small businesses facing hardship because of the pandemic.

Customers who have questions about their service or bills can reach the company’s customer service center at 208-388-2323 or 1-800-488-6151. Many services are also available online through My Account at

To learn more about the company’s response to COVID-19 (coronavirus), visit

About Idaho Power

Idaho Power, headquartered in vibrant and fast-growing Boise, Idaho, has been a locally operated energy company since 1916. Today, it serves a 24,000-square-mile area in Idaho and Oregon. The company’s goal to provide 100% clean energy by 2045 builds on its long history as a clean-energy leader that provides reliable service at affordable prices. With 17 low-cost hydroelectric projects at the core of its diverse energy mix, Idaho Power’s residential, business and agricultural customers pay among the nation’s lowest prices for electricity. Its 2,000 employees proudly serve more than 570,000 customers with a culture of safety first, integrity always and respect for all.

IDACORP Inc. (NYSE: IDA), Idaho Power’s independent publicly traded parent company, is also headquartered in Boise, Idaho. To learn more, visit or

Brad Bowlin
Communications Specialist