Why are you replacing the cable?
Idaho Power and our contractors are upgrading older underground cables with newer ones that have better protection around the wires. The new application will replace “direct bury” wires with a “conduit system” protecting the wires. Older underground cables without conduit are more susceptible to outages and power quality issues.
What is “direct bury”?
Back in the late 1960s, utilities across the country began putting lines underground instead of overhead. In the 1990s, plastics, PVC and other materials became more advanced and it was easier and better to use a “conduit” made of these materials to hold the wires. Conduit surrounds the wire and protects it from corrosive soil, rocks, roots and other underground hazards.
What is “conduit?”
Conduit is a pipe or tube for protecting electric wires or cables.
Will I be able to get into and out of my home or business?
Yes. The crews on site will work with you to make sure you continue to have access to your home or business during construction. We will do everything we can to minimize access issues, knocking on doors to provide information.
Will there be an extra charge for this?
No. The cost and expense of doing this work is covered through the rates all customers pay.
How do I know it's an Idaho Power crew or contractor working for Idaho Power?
The project areas will be clearly marked with Idaho Power signs. For projects that are contracted, Idaho Power personnel will be present during critical stages of the work.
What do I do if I have a question or issue related to my property?
The best thing to do is contact Idaho Power via the contact information on the notification postcards and signs posted in the project areas. You can also email the project team at email@example.com, or call Project Manager Paul Hanberg at 208-388-2345. Using this contact information is the best way to ensure you reach the correct person who can help.