Underground Cable Replacement Project

We’re making progress on our service area-wide Underground Cable Replacement (UGCR) project.

This important reliability project started in 2012. At the conclusion of the 17-year project, 7,000,000 feet of power lines buried directly in the dirt 40 to 50 years ago will be replaced with a more modern, reliable version.

More Information

Review project frequently asked questions or watch a video on UGCR or learn more about secter boxes that are part of the project.

If you have questions about the project, email upgrade@idahopower.com, or contact a member of our project staff below.

Customer Representatives by Area

Boise Area

Michelle Glaze

Western Treasure Valley Area

Dan Smith

Twin Falls Area

Chris Bell

Wood River Valley Area

Rhonda Bruce

Pocatello Area

Dave Spillett

Project Manager

Daisi Pohanka

Construction Project Coordinator

Jess Powell

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151