Underground Cable Replacement Project

We’re making progress on our service area-wide Underground Cable Replacement (UGCR) project.

The project started in 2012 with a two-year trial. Over the next 17 years (including the finished pilot), 7,000,000 feet of power lines buried directly in the dirt will be replaced with a more modern, reliable version.

More Information

Review project frequently asked questions or watch a video on UGCR or learn more about secter boxes that are part of the project.

If you have questions about the project, email upgrade@idahopower.com, or contact a member of our project staff below.

Customer Representatives by Area

Boise Area

Michelle Glaze
208-388-2996

Western Treasure Valley Area

Dan Smith
208-465-6830

Twin Falls Area

Chris Bell
208-736-3451

Wood River Valley Area

Rhonda Bruce
208-788-8020

Pocatello Area

Dave Spillett
208-236-7811

Project Manager

Paul Hanberg
208-388-2345

Construction Project Coordinator

Jess Powell
208-869-3128

For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151