Frequently Asked Questions

The Smart Grid is an array of technologies that will modernize the nation’s electric grid, which the U.S. Department of Energy says is outdated and reaching its limitations. A primary goal is to empower you, the customer, with information to efficiently manage your energy consumption.

Using two-way digital communications, the Smart Grid’s technologies will help you make wise energy-use choices. At the same time, it will increase our ability to keep power flowing to your door every day—safely, reliably and efficiently.

The Smart Grid’s cutting-edge technologies and automation will enhance grid reliability and stability. That means we will be better able to minimize the number of power outages, as well as their duration and impact on our customers. Additionally, we will be able to diagnose and repair power problems more quickly, and the system will be more resilient and better protected.

The Smart Grid also will help us efficiently manage the demand on our electric system, and integrate renewable resources such as wind energy.

Increased infrastructure costs, climate change, government regulation and diminishing natural resources are impacting the energy industry. In turn, these factors impact you. If you understand how you use energy, you will be better prepared to manage any impacts and make informed decisions about your energy use. The Smart Grid will provide you with the usage information you need. It will also help us reduce the time your power is out through faster switching, communication and crew response.

The Smart Grid technologies will provide you detailed information about your energy usage. Available online anytime, this information will help you better understand how you can change your consumption to be more energy efficient. This will be information you can act on to manage your electricity bill.

Other benefits of the Smart Grid are improved ability to respond to outages, reduced outage duration and improved power reliability—all of which means better electrical service.

The meters we deployed record hourly energy use, along with the traditional monthly total energy use. This data enables customers to see online information about when they use energy and how much energy they use hourly, daily, weekly or monthly.

The data will help our customers resolve energy-use questions, and confirm the effects of conservation measures and changes in their energy-use patterns.

Your energy-use data from your meter is available through our website and is displayed graphically to help make it easy to understand. To access your meter data, simply register or log in to My Account.

A smart meter records only your energy use, as did the old mechanical meters. And, you are charged for the amount of energy you use as recorded by your meter. You are not be charged directly for the new smart meter. The cost of the technology improvements and installation are part of the infrastructure costs Idaho Power recovers through customer rates. Any increases approved by the Idaho Public Utilities Commission will be included on your energy bill.

Learn more about your meter, including how to read one.

Idaho Power has always recorded your monthly energy use to calculate your bill. We now are able to provide more detailed information to you about your own energy usage.

Tiered rates are not dependent on smart meters and apply to all customers. This rate structure is applied to your total energy consumption for a given monthly period.

We had already planned several upgrade projects including the Outage Management System and Customer Information System, because they were becoming outdated. When we learned of the grant opportunity for Smart Grid, we applied for that to maximize our investment for customers.

On June 25, 2009, the Obama administration announced that the U.S. Department of Energy would provide $3.9 billion in economic stimulus funding to utilities and other organizations.

The goals of the Smart Grid Investment Grant are to:

  • Accelerate modernization of the nation’s electric transmission and distribution systems
  • Promote investments in Smart Grid technologies, tools and techniques
  • Increase flexibility, functionality, interoperability, cyber security, situational awareness and operational efficiency.

Idaho Power already was pursuing Advanced Metering Infrastructure (AMI) to exchange existing traditional meters with wired smart meters. It would have been a missed opportunity to not respond to this funding option given our desire to integrate the meter-exchange project with other new technologies that enable customers to make wise energy-consumption decisions.

The intent of the Smart Grid Investment Grant (SGIG) funding is to provide federal financial assistance for up to 50 percent of eligible project costs. Idaho Power’s projects totaled $94 million, of which $47 million was from the company’s investment and $47 million from SGIG funds.

This financial assistance is intended to enable measurable improvements through accelerated achievement of Smart Grid projects, including:

  • Reliability of the electric power system
  • Consumer electricity costs, bills and environmental impacts
  • Clean energy development and greenhouse gas emissions
  • Economic opportunities for businesses and new jobs for workers.

Idaho Power committed to completing 12 projects within three main categories:

  • Advanced Metering Infrastructure
  • Customer Systems
  • Electric Infrastructure Improvements

Advanced Metering Infrastructure (AMI) meter exchanges began in 2009 and completed in 2011. The company replaced 500,000 existing traditional meters with advanced, digital wired meters. Smart meters are capable of measuring and collecting hourly interval energy-use data to support future time-variant rates.

Customer Systems projects provide customer access to meter information and programs enabled by the Smart Grid. Project components include an upgraded customer information database and an energy-use advising tool.

Electric Infrastructure Improvements are necessary to fully enable the Smart Grid. The projects planned under this category include:

  • Updates to the outage management system
  • Development of renewable integration tools to improve load and wind forecasting
  • Self-healing network pilot project
  • Implementation of a transmission situational awareness project.

Idaho Power completed all projects by the revised deadline of July 1, 2013. The AMI meter exchange was completed in 2011, prior to this deadline.

Idaho Power completed all projects by the revised deadline of July 1, 2013. The AMI meter exchange was completed in 2011, prior to this deadline.

The U.S. Department of Energy is a primary Smart Grid resource: Find additional information here at Smart