If you have comments, questions or feedback for Idaho Power, complete the form below. when finished, click "Submit Form." Please be sure to include a contact phone number in your comments, in case we need to call you back.
For immediate customer service needs or personal assistance, call 208-388-2323, or 1-800-488-6151 from outside the Treasure Valley area.
Personal assistance is available Monday through Friday, from 7:30 a.m. to 6:30 p.m., Mountain Standard Time. Please note: Monday is our busiest day. It may be easier to reach us Tuesday through Friday.
Our automated phone system will help you access your Idaho Power account 24-hours-a-day. Please be prepared to provide your account number.
Idaho Power's Corporate Headquarters is located at:
1221 W. Idaho St.
Boise, ID 83702
Our mailing address is:
P.O. Box 70
Boise, ID 83707
To mail in your monthly payment, enclose your billing statement and your check or money order in the envelope provided. Never send cash through the mail. If you send your payment in an envelope other than the one provided with your bill statement, mail it to:
P.O. Box 34966
Seattle, WA 98124-1966
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You will receive a phone call from an Idaho Power Customer Service Rep. within 24 hours.