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Customer Service
For immediate customer service needs or personal assistance, call 208-388-2323, or 1-800-488-6151 from outside the Treasure Valley area.

Personal assistance is available Monday through Friday, from 7:30 a.m. to 6:30 p.m., Mountain Standard Time. Please note: Monday is our busiest day. It may be easier to reach us Tuesday through Friday.

Our automated phone system will help you access your Idaho Power account 24-hours-a-day. Please be prepared to provide your account number.

Idaho Power's Corporate Headquarters is located at:
1221 W. Idaho St.
Boise, ID 83702
208-388-2200

Our mailing address is:
Idaho Power
P.O. Box 70
Boise, ID 83707

To mail in your monthly payment, enclose your billing statement and your check or money order in the envelope provided. Never send cash through the mail. If you send your payment in an envelope other than the one provided with your bill statement, mail it to:

Processing Center
P.O. Box 34966
Seattle, WA 98124-1966

Supplier Registration
Web Call Back Form
Web Call Back Form

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You will receive a phone call from an Idaho Power Customer Service Rep. within 24 hours.


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Boise, Caldwell, Emmett, Idaho City, Kuna, Melba, Meridian, Middleton, Mountain Home, Nampa, New Plymouth, Payette, Star, Glenns Ferry, Weiser, Prairie, Bruneau, Grand View, Grasmere-Riddle, Fruitland and Lowman.