Responsibly Caring for Our Customers, Business, and the Environment
Idaho Power excels under an experienced board of directors that oversees our corporate responsibility efforts and ensures strong operational performance, fair investor returns, and risk oversight. We also rely on our dedicated employees, and in turn we are dedicated to being an employer of choice with competitive benefits and a collaborative culture. More information about our sustainability and governance efforts and our board of directors can be found on our IDACORP website.
Safety First
Our company has an unwavering commitment to safety, with safety first as one of our core values. We’re also dedicated to educating the communities we serve on how they can stay safe.
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“Safety is in everything we do here. It’s in responding to outages, of course, but it’s also in how we drive around town. We’re always thinking about it — ensuring not only the public’s safety, but our own.”
Reliable & Affordable
We keep the lights on for our customers 99.9% of the time. We also look care for the grid while planning for the future with resources that balance reliability, costs, environmental responsibility, efficiency, and risk.
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We are committed to keeping bills as low as possible for customers, even as demand grows. Our residential prices are nearly 20% below the national average, and businesses prices are nearly 30% below.
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Customer & Community Focused
We all prosper by caring for our customers and standing for the success of our communities as a whole. We serve as energy advisors, community advocates, and partners in keeping our economies strong. Through monetary and in-kind donations, hundreds of volunteers hours, and educating customers about energy, our company helps keep the communities we serve thriving.
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Metrics
For reporting and transparency, we voluntarily disclose our year-end metrics via the Edison Electric Institute (EEI) Table and the SASB framework for Electric Utilities & Power Generators. You can view these metrics in the back of our annual Corporate Responsibility Report.
Other Resources
Want to learn more? Explore the following resources:
- Previous sustainability report
- Our sustainability platform and additional sustainability efforts
- Emissions information for business customers
To request a hard copy of our annual sustainability report, or for questions, please email us.
For assistance with a PDF on this page or to request a PDF in an alternate format, please contact Customer Service at 208-388-2323 or 1-800-488-6151