Preferred Pay has changed to AutoPay. To sign up for AutoPay, register for myAccount and visit idahopower.com/autopay. If you currently use Preferred Pay and have questions, please contact Customer Service at 208-388-2323 or 1-800-488-6151 from outside the Treasure Valley.
Send an email to firstname.lastname@example.org to discontinue PreferredPay™ along with the date you’d like to cancel. Also include:
- Your account number
- Your name and address
Please note: We’ll do our best to accommodate the date requested, but a 30-day notice is preferred. You should receive a confirmation email within two to three business days.
If you prefer, send a letter with the same information to:
P.O. Box 7866
Boise, ID 83707