Idaho Power's highest priority during an outage is to address hazardous situations, such as downed power lines. Our crews then focus on restoration of the largest number of customers as quickly as possible, and on repairs that will restore service to critical facilities such as:
- Water pumping stations
- Police and fire departments
As we work to restore power to all our customers you may see your neighbor's lights on, while your home or business remains in the dark.
Different parts of a neighborhood may be on different circuits, and not all circuits are restored at once. But sometimes the problem only affects service to your home.