Be Prepared

Photo: One house with its lights on and several other houses in darkness

The average Idaho Power customer is without power for less than two hours each year. Sometimes outages can last hours or even days. Here's what you can do if your power goes out:

  • Use battery-powered lights; candles can cause fires.
  • Turn off electric ranges or space heaters. This prevents the possibility of a fire if you're away when power is restored.
  • Keep a large block of ice in the freezer to keep it cold longer.
  • Avoid opening refrigerator and freezer doors to keep food cold longer.

Avoid Delays Getting Your Power Restored

To help restore your power:

  • Turn off all appliances, machinery and equipment in use when the power goes out, (including the furnace/air conditioner) except for one light. When this light comes on, it will be your signal power has been restored. Turning off everything else helps protect your appliances against changes in voltage that may happen if a circuit overloads when power is restored.
  • When power has been restored, wait 30 minutes, then begin turning home appliances and lighting on in 10-minute intervals. This keeps circuits from overloading. This restores power faster to everyone.

Rotational Outages

Occasionally, rotational outages—planned emergency outages—are necessary when there’s a power supply shortage or when equipment fails.

Rotational outages generally last about two hours, depending on circumstances.

Report an Outage

Outage Kit

  1. Matches
  2. A flashlight
  3. Extra blankets
  4. A battery-powered radio
  5. Batteries
  6. Bottled water
  7. Canned and dried foods
  8. A manual can opener
  9. A wind-up clock or battery-powered clock
  10. A telephone that doesn't depend on electricity
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