Service and Billing
Whether you're a residential customer, small business owner or an energy manager for a large company, Idaho Power makes your life easier. We offer a variety of ways to do business with us and a multitude of programs to serve you better.
Residential
Business
Irrigation
Construction
Service Information |
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Start ServiceNeed to start electrical service at a new address? |
Frequently Asked QuestionsDiscover the answers to common questions regarding our services, programs, and billing options. |
| Stop Service Use our online form to stop electric service at a specific address. |
Construction Service Find requirements or review FAQs for installing new or changing existing electrical service. |
| Transfer Service A convenient way to transfer service from one address to another. |
Energy Emergency Information View the latest information on electric outages and energy emergencies. |
| Update Your Account Information Use our online form to update your contact information. |
Customer Consent Form Use this form to release information about your electrical usage, credit information and service location/address. |
Billing and Payment Information |
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| Ways To Pay Explore the different options available for paying your bill. |
View Account Information Find information on service, billing, payment and more for your account. |
| Budget Pay A convenient payment plan designed to help you keep your electricity bills manageable all year long. |
Energy Efficiency Find information, ideas and assistance to help you manage your energy use and costs. |
| Winter Payment Plan Find out if you are eligible to spread your winter heating costs over five months with lower monthly payments. |
Green Power Program Support alternative energy souces, like wind power, by enrolling in our Green Power Program. |
| Project Share Partner with us to help people from our local communities with emergency home heating. |
National Price Rankings Compare the average monthly electrical costs for different cities. |
| BPA Residential Exchange Program Find information about and the latest updates for the BPA Residential Exchange Program. |
Energy Assistance Information on programs and agencies that can assist qualified customers with heating costs. |
| Bill Glossary Find definitions about the charges and terminology on your bill. |
Bill Inserts Browse the latest brochures and newsletters included with your monthly paper bill or search the archive for previous bill inserts. |
| Generator Interconnection Information and links for generators and potential generators who wish to connect to Idaho Power's electrical system. |
How To Read Your Meter
A worksheet designed to explain how your kilowatt-hour (kWh) usage is determined and to show you how to read your electric meter. |
| Time Of Day Program An optional program for Emmett Valley customers that may save you money—and help reduce peak demand on the electrical system. |
Energy Watch Program An optional program for Emmett customers designed to reduce demands on our electric system during critical summer times. |
| Meter Exchange Project Current electric meters are being exchanged with new, advanced meters in our service area. Learn more. |
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Service Information |
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|---|---|
| Start Service Need to start electrical service at a new address? |
Frequently Asked Questions Discover the answers to common questions regarding our services, programs, and billing options. |
| Stop Service Use our online form to stop electric service at a specific address. |
Update Business Info Use our online form to update your business information. |
| Transfer Service A convenient way to transfer service from one address to another. |
Energy Emergency Information View the latest information on electric outages and energy emergencies. |
| Update Your Account Information Use our online form to update your contact information. |
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Billing and Payment Information |
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| Ways To Pay Explore the different options available for paying your bill. |
View Account Information Find information on service, billing, payment and more for your account. |
| Green Power Program Support alternative energy souces, like wind power, by enrolling in our Green Power Program. |
Energy Efficiency Find information, ideas and assistance to help you manage your energy use and costs. |
| Customer Representatives Find your Customer Representative (CR), Idaho Power’s energy experts. |
National Price Rankings Compare the average monthly electrical costs for different cities. |
| How To Read Your Meter
A worksheet designed to explain how your kilowatt-hour (kWh) usage is determined and to show you how to read your electric meter. |
Bill Glossary Find definitions about the charges and terminology on your bill. |
| Bill Inserts Browse the latest brochures and newsletters included with your monthly paper bill or search the archive for previous bill inserts. |
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Service Information |
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Request Pump Turn On/OffPlease call 388-2323, or 1-800-488-6151 from outside the Treasure Valley, to turnelectrical service to your pumps on or off. |
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Billing and Payment Information |
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| View Account Information Find information on service, billing, payment and more for your account. |
Pump Usage History Find detailed information on your electrical usage. |
| Energy Efficiency Find information, ideas and assistance to help you manage your energy use and costs. |
Customized Assistance Idaho Power's agriculture representatives are available to answer questions and provide information. |
Service Information |
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| Dig Line Planning to dig or build near Idaho Power's overhead or underground electrical lines? Contact Dig Line first. |
Installing New or Changing Existing Service Find requirements or review FAQs for installing new or changing existing electrical service. |
| Building Efficiency for Commercial Construction Incentives of up to $100,000 per project to offset part of additional capital expenses for more efficient lighting designs, cooling systems, controls and building shell in new commercial industrial construction projects. |
Overhead Powerline Safety Click for details about Idaho's overhead powerline safety laws. |
| Frequently Asked Questions See answers to some of our most Frequently Asked Questions. |
Tankless Water Heaters Get the details aobut tankless electric water heaters before you purchase or have a unit installed. |
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