Inside each month’s billing envelope Idaho Power shares pertinent news and information with its Idaho and Oregon customers. Check out the latest brochures and newsletters below or search the archive for previous bill inserts. Search for past Customer Connection newsletters.

September 2010

Idaho Commercial Consumer Information (PDF)

(sent to Idaho commercial customers)
This brochure is a summary of the Idaho Public Utilities Commission’s rules and regulations regarding commercial customer service. It is intended to help you understand your rights as an Idaho Power customer and will better acquaint you with some of our operating procedures. To view this brochure in Spanish, click here

Project Share (PDF)

(sent to all customers not participating)
The Salvation Army’s Project Share assists people who need help paying their energy bills. You, too, can help by making a voluntary tax-deductible donation on your monthly Idaho Power bill.

Green Power Program (PDF)

(sent to all residential customers not participating)
Join more than 2,500 of your neighbors who support renewable energy by enrolling in the Green Power Program. Idaho Power partners with an independent non-profit, the Bonneville Environmental Foundation, to promote the growth and development of certified, environmentally-sound wind and solar power.

Energy House Calls (PDF)

(sent to select Idaho and Oregon residential customers)
Idaho Power wants to help you learn about and manage your energy use because using energy wisely benefits everyone. By participating in the Energy House Calls program, you can experience a more comfortable home and lower electric bills; you’re also helping to lower the demand for electricity.

Customer Connection September 2010 (PDF)

(sent to all customers)
Convenient Bill Payment Options to Fit Your Lifestyle
Daly Creek Wildlife Habitat Opens for Youth Hunt
Want to Turn on a Light? Make Sure You Choose the Right One
Recipe: BLT Salad Sandwiches

August 2010

Oregon Rights and Responsibilities (PDF)

(sent to Oregon residential customers)
Customers applying for service or who have service with a utility company in Oregon have certain rights and obligations. This brochure is a summary of those rights and obligations Idaho Power has prepared in cooperation with the Consumer Services Division of the Oregon Public Utility Commission. This information applies only to electricity services regulated by the Commission.

Idaho Industrial Consumer Info Brochure (PDF)

(sent to Idaho industrial customers)
This brochure is a summary of the Idaho Public Utilities Commission’s rules and regulations regarding industrial customer service. It is intended to help you understand your rights as an Idaho Power customer and will better acquaint you with some of our operating procedures. To view this brochure in Spanish, click here.

Idaho Residential Consumer Info Brochure (PDF)

(sent to Idaho residential customers)
This brochure is a summary of the Idaho Public Utilities Commission’s rules and regulations regarding residential customer service. It is intended to help you understand your rights as an Idaho Power customer and will better acquaint you with some of our operating procedures. To view this brochure in Spanish, click here.

Customer Connection August 2010 (PDF)

(sent to all customers)
Be Prepared During an Outage
Interest in Solar Generation Heats Up
Choosing the Best Contractor for Energy Efficient Upgrades
Idaho Power Sponsors Students for Energy Efficiency (SEE) Program
Recipe: Cinnamon Grilled Peaches & Cream

July 2010

PreferredPay™ Automatic Bill Payment Program (PDF)

(sent to all customers not participating)

PreferredPay is a way for your Idaho Power bill payment to be automatically deducted each month from your checking or savings account without you having to do a thing. Put PreferredPay to work for you today!

See Ya Later Refrigerator (PDF)

(sent to Idaho residential customers)

Chances are, the older refrigerator or freezer in your basement or garage is running up your utility bill by an average of $100 a year. Recycle it, reduce your energy use and keep harmful materials out of landfills. We’ll pick it up free and you’ll pick up $30.

Home Products Program (PDF)

(sent to Idaho residential customers)

Idaho Power’s Home Products Program offers residential customers cash incentives for purchasing select ENERGY STAR® qualified products for your home. As of July 1, we’re also offering incentives on freezers!

Customer Connection July 2010 (PDF)

(sent to all customers)

New Rates for Electric Service Effective June 1
Simple Energy Savings Tips to Help Manage Your Summer Energy Bill
Refrigerator Recycling Helps Project Share
Recipe: Almost Pina Coladas