Frequently Asked Questions
- Who can participate?
- Which ENERGY STAR® home products qualify for an incentive?
- How can I tell if I purchased a qualifying product?
- How do I receive an incentive?
- How long will it take for me to receive my incentive?
- Will Idaho Power offer incentives on other ENERGY STAR products in the future?
- Can I track the status of my application?
- What if I have other questions?
1. Who can participate?
Idaho Power’s Home Products Program incentives are applicable to residential customers only, living in single and multi-family residences, including manufactured and modular homes, with an active Idaho Power residential account. Limit one appliance type (i.e. one washer and one refrigerator) per customer for the life of the program. The product purchased must be installed in a home within Idaho Power’s service area. Incentives are only paid to the customer listed on the Idaho Power account.
2. Which ENERGY STAR home products qualify for an incentive?
Application must be submitted within 120 days from purchase date (not delivery date); or, must be after date listed below, if the product category was added to the program within the last 120 days.
- Clothes washers - $50
- Refrigerators - $30
Must be 7.75 cubic feet or larger - Freezer - $20
Must be 7.75 cubic feet or larger
3. How can I tell if I purchased a qualifying product?
The home product(s) purchased must be an ENERGY STAR qualified product. View a list of qualified models. Idaho Power will not pay incentives for products that are mislabeled, misrepresented or have been removed from the ENERGY STAR qualified list. Some models that may have previously qualified as ENERGY STAR, may no longer qualify due to updated specifications.
4. How do I receive an incentive?
- Purchase a new ENERGY STAR qualified home product listed above.
- Print out incentive application . Note: Some stores may provide an Idaho Power incentive form.
- Complete the incentive application, including your signature and product serial number. Incomplete forms may be delayed or denied.
- Make a copy of the completed incentive application and sales receipt for your records.
- Mail the application, and the itemized sales receipt within 120 days of purchase to:
Idaho Power-Home Products Program
c/o ACB, Inc.
P.O. Box 1919
Memphis, TN 38101
5. How long will it take for me to receive my incentive?
Please allow 6 to 8 weeks for processing of incentive.
6. Will Idaho Power offer incentives on other ENERGY STAR qualified products in the future?
Idaho Power is routinely evaluating opportunities for new programs and offerings to help our customers save energy. New programs will be announced on Idaho Power’s Web site, through bill inserts or our Customer Connection newsletter.
7. Can I track the status of my application?
Yes. If you know your Idaho Power account number, visit: www.acbpromotions.com/idahopower.
8. What if I have other questions?
You may call our Home Products program toll-free hotline at: 866-763-4252.

