Frequently Asked Questions
- What is the Heating and Cooling Efficiency Program all about?
- Who is eligible for the program?
- Do I need to use a particular contractor to have the work done?
- Why are proper sizing and installation so important?
- When will I receive my incentive check?
- What are the Terms and Conditions for this program?
1. What is the Heating and Cooling Efficiency Program all about?
The goal of Idaho Power's Heating and Cooling Efficiency Program is to:
- Provide incentives to customers and contractors to purchase energy-efficient heating and cooling equipment and services that have been right-sized and installed using best practices.
- Save energy, which helps conserve our natural resources and provide for a more balanced energy future.
- Provide customers with a knowledgeable contractor base.
2. Who is eligible for the program?
Residential customers, builders of new construction homes, and property owners/managers who reside in/build/own homes within Idaho Power’s service area; and
- Have purchased and installed qualified equipment or had services completed on or after Jan. 1, 2009.
- Have installed their equipment or had services completed by a participating contractor trained by the program and who has signed an HVAC Contractor Participation Agreement with Idaho Power (for all incentives except evaporative coolers).
3. Do I need to use a particular contractor to have the work done?
You do need to use an installer who has attended the Idaho Power training and who works for a participating company for all incentive measures except evaporative coolers.
Click for a list of participating companies.
Click for Tips for Hiring a Contractor. Please note: Idaho Power does not guarantee the work or services of any contractor.
4. Why are proper sizing and installation so important?
It’s tempting to think that purchasing the largest heat pump or central air conditioner will ensure your house is comfortable when in fact, the opposite may be true.
If the unit is too large for your home, you will be less comfortable and might actually have higher utility bills. Oversized equipment will operate in short run cycles, not allowing the unit to reach efficient operation and remove humidity from the air — resulting in an uncomfortable home.
Idaho Power's Heating and Cooling Efficiency Program requires all participating companies be trained on the best practices methods of sizing your home's HVAC equipment.
The same is true for installation. If your central air conditioner or heat pump isn’t installed to best practices, the equipment won’t work as designed and you may end up with higher energy bills and a less comfortable home.
Learn more about the importance of proper sizing and installation.
5. When will I receive my incentive check?
Eligible customers will receive their incentive check approximately six to eight weeks after the incentive application is received and information is verified. The program will contact customers with questions about their incentive application or if more information is required.
6. What are the Terms and Conditions for this program?
Click to view the Terms and Conditions.