This Web site is the responsibility of Idaho Power Company ("Idaho Power" or the "Company"). Idaho Power can be contacted by mail at: Idaho Power, P.O. Box 70, Boise, Idaho 83707; by telephone at (208) 388-2200; or by electronic mail at: iwebster@idahopower.com. The Web servers on which this Web site is stored are owned and maintained by Idaho Power Company. The following policies apply to www.IdahoPower.com and all other Web sites owned and operated by Idaho Power.

Idaho Power respects the privacy of its customers. The Company realizes that privacy issues represent a growing concern for all Web users. Idaho Power is committed to protecting the privacy of users at all times. That's why Idaho Power maintains strict privacy policies and uses technologies to safeguard customer information.

What kind of information does Idaho Power collect from site visitors?

When you visit the Idaho Power Web site, there are two kinds of information Idaho Power is likely to collect or track:

1. Non-personal statistical information - this is, anonymous information on subjects such as: how many visitors come to the site, how they navigate through the site, which browsers they use, etc.

2. Personal information you knowingly supply in online forms, registration forms, surveys, etc. When you sign up for certain products or register on the Web site to access your Idaho Power Company account information, IdahoPower.com will collect personal information to help the Company identify you, authenticate you and provide you better service in the future. This information is called "personally identifiable information" and is used to associate usage information with a specific individual or entity. Examples of personally identifiable information include, but are not limited to, customer name, address, telephone number, e-mail address and account number.

It is common business practice to collect such information in order to conduct business and provide customers with specific services. Idaho Power has collected this information from customers in the past to provide services through the mail or over the telephone. The emergence and popularity of the Internet provides Idaho Power with another way to communicate with customers and meet customer needs.

Idaho Power does not sell or trade customer information

Idaho Power will not sell or trade personally identifiable information to any third party without your prior authorization. In fact, because Idaho Power Company is a regulated utility, the Idaho and Oregon public utility commissions prevent the Company from doing so. The Internet medium will not change this. We only collect your personally identifiable information in order to provide you with better Idaho Power services.

Receipt of customer e-mails

E-mail gives Idaho Power another convenient way to communicate with its customers. We hope to periodically tell you about new rates, products or services that will benefit you. Idaho Power will not, however, send you e-mails if you do not wish to receive them. If at any time you would like to remove yourself from any of the Company's electronic mailing lists, please Contact Us.

Use of cookies

The use of "cookies" is standard when offering online services. A "cookie" is a piece of data stored by each user's browser that contains information about the user of the computer. It is a small-encrypted data string the Company's server writes to your hard drive. This data string contains your unique User ID for the Idaho Power Web site and helps the Web site recognize return visitors and allows the Company to deliver Web content in accordance with your interests. Cookies allow Idaho Power to track and target the interests of users and better tailor the Company's Web site to match your preferences. When you visit the Company's Web site, the Company will recognize you by your Internet cookie and customize your experience accordingly. You can use your Internet browser to erase cookies from your hard drive, block cookies or give you a warning before a cookie is stored. Please refer to your browser's instructions for help with these options. Please note the placement of cookies may be necessary in order to register for any of Idaho Power's online products or services. It will be your choice to accept these services and the use of cookies.

Third-party cookies

Idaho Power allows third-party companies to collect certain information when you visit its website and to use that information to serve ads for Idaho Power services when you visit this website or other websites. These companies use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other websites to provide advertisements about services likely to be of greater interest to you. These parties typically use a cookie or a third party web beacon to collect this information.

Security

All transfers of personally identifiable information on IdahoPower.com are secured by the use of Secure Sockets Layer (SSL) software which encrypts information you input. This system prohibits other companies or Web users from gaining access to your personal information.

Children

IdahoPower.com will not collect or post any information from children under 18 years of age. Idaho Power does not have any content on its Web site that would be considered harmful to children. Idaho Power does not restrict children from visiting the Company's Web site.

Linked Web sites

IdahoPower.com contains links to various other Web sites. Please be aware that these other sites have privacy policies that differ from those of Idaho Power. Idaho Power is in no way responsible for either the content of those linked sites or your privacy once you have linked onto other sites.

Idaho Power's right to change privacy policy

Idaho Power Company is continuously working to improve this Privacy Policy. Idaho Power reserves the right to make changes to any part of this Privacy Policy at its sole discretion, at any time and without prior notice. To continue to stay informed about this important issue, please check this Privacy Policy frequently. Your continued use of this Web site following any such change will constitute acceptance of those changes. This privacy policy was last updated on Nov. 28, 2008.